Global Head AGS Business Operations, AWS Global Sales

AWS Global Sales Operations is seeking an experienced Business Operations leader to drive operational excellence across our $100B global sales organization supporting 25000 builders. This role will report directly to the L10 Global Sales Operations VP and own the end-to-end business management system for AWS Global Sales including critical inspection mechanisms CEO reviews and strategic operational initiatives. The leader will be responsible for delivering the in and out quarter revenue target through deep dive insights mechanisms and looking around corners.

The ideal candidate will combine deep sales operations expertise with strong technical acumen demonstrating the ability to synthesize complex data into actionable insights for senior leadership. This role requires exceptional stakeholder management skills with frequent interaction with senior sales leaders globally.


Key job responsibilities
Design and own the global business management system including establishing maintaining and evolving the comprehensive set of inspection meetings and mechanisms used to run the AWS Sales business
Lead preparation and execution of Weekly Business Reviews with the AWS CEO and bi-weekly reviews with Amazon CEO ensuring high-quality analysis and insights
Partner with Business Intelligence and Finance teams to develop and maintain inspection mechanisms for Top Deals Pipeline and Forecast management
Drive product development for sales tooling and analytics platforms including new feature specifications and implementation
Lead global programs focused on systematic improvements to sales insights through enhanced reporting and process optimization
Build and manage a high-performing team of business operations professionals
Develop scalable mechanisms that drive growth initiatives and business performance


About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


10 years experience in sales operations business operations or related technical program management roles
6 years of people management experience leading teams in complex global organizations
Bachelors degree in Business Engineering Computer Science or related field
Demonstrated experience managing global operational mechanisms and strategic initiatives
Strong technical background with experience in data analysis and business intelligence tools


MBA or advanced degree
Experience in cloud computing or enterprise software sales operations
Strong understanding of sales methodologies and pipeline management
Proven ability to influence and drive results across complex matrix organizations
Excellence in executive communication and presentation skills
Experience with AWS services and sales motion
Track record of building and implementing scalable processes across global organizations


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157800/year in our lowest geographic market up to $260800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.