Team Lead - National Installation Technician
Team Lead - National Installation Technician
Posted on :
04-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
DEX JOB DESCRIPTION
Job Title
Team Lead National Installation Technician DEX Advanced Resource Team
Job Grade
Department
Project Management
Sub-Department
DEX Advanced Resource Team
Job Key
Effective Date
JOB SUMMARY
We are seeking a highly motivated and experiencedCopier and Printer Installation Team Leadto join our growing team. This leadership role is ideal for a hands-on technician with a strong background in installing and servicing multifunction printers (MFPs) copiers and Printerswho also thrives in a fast-paced corporate customer-focused environment.
As the Team Lead you will oversee a team of field technicians coordinate installations ensure quality control and provide technical guidance and customer training at client sites. This position requires frequent travel (up to 3 weeks per month) with overnight stays.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead and motivate a team to complete assigned projects on schedule and to quality standards.
Plan and coordinate travel logistics for team deployments.
Provide clear actionable instructions to team members regarding daily tasks and project goals.
Serve as the primary point of contact between the team leadership and project managers.
Think creatively to solve problems and adapt to changing project needs.
Ensure all devices and equipment are properly inventoried and accounted for.
Conduct regular audits of team members to verify that all required paperwork and documentation are completed accurately and submitted on time.
Maintain a professional demeanor and represent the company positively in all client interactions.
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
The job is NOT directly responsible for managing other employees (e.g. hiring/termination and/pay decisions performance management however they will be responsible for the day to day supervisory of a dedicate team of rotating resources on a project basis. They will work directly with DART Management to provide feedback and recommendations on project teams.
JOB QUALIFICATIONS / SKILLS REQUIREMENTS
3 years of experience in copier/printer installation and service.
Prior leadership or team lead experience is preferred.
Strong knowledge of MFPs copiers and imaging systems (e.g. HP Canon Ricoh Konica Minolta).
Excellent troubleshooting and problem-solving skills.
Professional appearance and strong customer service orientation.
Valid drivers license and willingness to travel frequently.
Technical certifications (e.g. CompTIA A OEM certifications) are a plus.
Education: High School Diploma
College Degree (Preferred but not required)
WORKING CONDITIONS
Regular business hours. Some additional hours may be required.
Travel requirements: Domestic: Up to 80%
PHYSICAL REQUIREMENTS
Sitting
Up to 1 hour(s) a day
Lifting
Up to 4 hour(s) a day 0 pounds
Walking
Up to 8 hour(s) a day
Pushing/ Pulling
Up to 8 hour(s) a day
Standing
Up to 8 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 2 hour(s) a day
Stairs
Up to 0 hour(s) a day
Reaching
Up to 8 hour(s) a day
Ladder
Up to 0 hour(s) a day
Balancing
Up to 0 hour(s) a day
Step stool
Up to 0 hour(s) a day
Twisting
Up to 0 hour(s) a day
Excessive heat exposure
Up to 0 hour(s) a day
Crawling
Up to 0 hour(s) a day
Excessive cold exposure
Up to 0 hour(s) a day
Hands in water
Up to 0 hour(s) a day
Dust exposure
Up to 0 hour(s) a day
Kneeling
Up to 0 hour(s) a day
Loud noise exposure
Up to 0 hour(s) a day
Data Entry/Typing
Up to 1 hour(s) a day
Humidity exposure
Up to 0 hour(s) a day
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting punching or pulling in an awkward position.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain or be interpreted as a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
