Job Description
Job Summary
We are seeking a dynamic and detail-oriented Commercial Lines Account Manager to join our team. The Account Manager will be responsible for managing a portfolio of commercial insurance accounts providing exceptional customer service and ensuring client satisfaction.
Responsibilities
- Work with clients to understand their insurance needs and provide tailored solutions
- Manage a portfolio of commercial insurance accounts and ensure all policies are up to date
- Review and analyze insurance policies to ensure accuracy and coverage adequacy
- Develop and maintain strong relationships with clients insurers and other stakeholders
- Provide support and guidance to clients on risk management and loss prevention strategies
- Prepare and present insurance proposals renewals and claims to clients
- Stay updated on industry trends regulations and market conditions to provide informed advice to clients
- Collaborate with internal teams to ensure seamless delivery of services to clients
Qualifications/Requirements
- 3 years of relevant insurance industry experience preferred
- Previous experience handling middle-market commercial accounts
- In-depth knowledge of commercial insurance products coverages and regulations
- Strong customer service and relationship-building skills
- Excellent communication and negotiation abilities
- Detail-oriented with strong organizational and time management skills
- Proficient in using agency management software (EPIC preferred) and Microsoft Office suite
- Holds an active P&C (Property and Casualty) insurance license
- Commitment to diversity equity and inclusion in the workplace
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager