DescriptionReview Analyze and assess carrier/broker documentation for processing insurance billing
- Process Agency bills including endorsements audits cancellations extensions new accounts renewals reports and fees
- Generate and send the invoices to customers via Mail/E-mail
- Handle undelivered invoice exceptions in timely manner
- Following SOPs Client/Carrier specifications and adherence of all statutory requirements
- Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies
- Timely and effective responses to all queries requests corrections etc. received from field offices / Service centers in centralized agency mailboxes
- Develop a sound understanding of the Billing Process along with the related upstream and downstream process
- Maintain Quality and Turnaround standards.
- Participate and contribute in potential process improvement areas
Ensure ongoing effective relationships with stakeholders (Internal/external).
- Focusing on Clients
- Working in Teams
- Driving Excellence
- Fostering Innovation
Adapting to Change
Key Skills required for the job
- Communication Skills Business Writing and Verbal
- MS Excel
- Eye for Detail
- Logical Thinking
- Interpersonal Skills
QualificationsQualifications:Any Graduate
Knowledge:Good understanding and knowledge of MS office (Especially MS Excel)