Field Service Supervisor- San Diego
Field Service Supervisor- San Diego
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$ 83700 - 111600
1 Vacancy
Job Description
Skills & Qualifications:
- Complete understanding and wide application of principles theories and concepts in function or business area
- An advanced understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
- Knows and effectively uses fundamental concepts practices and procedures relative to quality and productivity improvements training budgeting and cost control and progressive techniques in area of specialization
- Generally understands basic supervisory approaches for work direction motivation and disciplinary action
- Typically requires BS/BA and2 years experience in related field including at least one year of supervisory experience
- Professional certification required in some areas
- Valid Drivers License and a Motor Vehicle Record that meets Driving Privileges standards
Must be 18 years old Excellent customer service skills Candidate must pass pre-employment background drug and medical physical screening
Physical Requirements:
- Must be able to lift up to seventy (70) lbs occasionally
- Must be able to lift forty (40) lbs frequently
- Must be able to walk climb stairs reach overhead squat bend kneel stoop and crouch repeatedly
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary but wherever you join and in whatever role youll find our benefits and rewards are among the best in the industry They include:
- Competitive Pay
- Bonus/Incentive Programs
- Retirement Savings 401K with company match
- myShares - Voluntary plan to buy discounted company shares
- Medical Dental Vision well-being programs
- Tuition Reimbursement
- Generous Paid Time Off Starting at 4 Weeks (PT/FT)
- Paid Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. The EEO is the Law poster is available here: will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What makes DHL greatOur People! We know each employees individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 Worlds Best Workplace by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment to our business to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages our employees enjoy a range of programs services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
We have an immediate career opportunity for a qualified Field Service Supervisor. The Field Service Supervisor arranges the movement of parcels by Air and Ground encompassing international import and export operations.
Exempt Salary Range $83700 $111600.
This is a 3rd shift Overnight from 8pm to 5am Monday-Friday.
Key Responsibilities:
- Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of improving profitability for the company
- Supervises day-to-day airport ramp operations; loading and unloading of cargo aircraft within internal compliance regulations and recovery and lodgment of consolidations with commercial carriers
- Supervises warehouse sort operations processing international import and export shipments
- Supervises back office staff responsible for monitoring flights communicating and updating the network and ensuring contingencies are deployed when necessary
- Works closely with US Customs and DHL Imports clearance department to ensure correct processing of shipments
- Charged with developing and managing relationships with Business Partners
- Responsible for development and implementation of special projects
- Ensures quality system is implemented and maintained within area of responsibility
- Manage Key Performance Indicators and cost levels
- Assists in annual budget preparation
- Provides technical product assistance to staff
- Advises staff of changes to company policies and goals
- Supervises a unionized workforce of8-12 staff; responsible for hiring coaching training and developing subordinate staff
- Assigns work sets completion dates reviews work and manages performance in accordance with organizational policies procedures and performance management processes
- Sets objectives and delivers results with a short-term operational focus
- Recommends process improvements for area; identifies defines and develops solutions to issues and problems that are not immediately evident in existing systems
- Focused on maintaining steady workflow and productivity meeting service/productivity standards and resolving operational problems and handling disturbances
- Assigns and checks work
- Heavy use of MS Office products in day to day activities (in particular Excel and Outlook)
- Provides guidance and training
- Challenged with motivating self and others to exceed standards and achieve extraordinary results striving for best in class
- Provides input to hiring firing layoff promotion reward and other decisions
Required Experience:
Manager
Employment Type
Full-Time
