Risk Analyst
Risk Analyst
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$ 50000 - 60000
1 Vacancy
Job Description
Unlock your potential with Quantum ePay - a payment processing firm that helps organizations lower their costs earn more money and improve their business operations.
We offer truly innovative payment processing solutions and an ever-expanding line of products to boost productivity enabling our clients to operate efficiently and effectively in confidence. With a focus on providing exceptional service to our customers we value integrity teamwork passion and delivering reliable service. Our company is growing incredibly fast and we are seeking experienced business professionals!
The Risk Analyst is responsible for reviewing and monitoring merchant transactions to evaluate degree of risk involved and determine acceptable action.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure the company operates in compliance with established credit and risk management policies
Oversee day-to-day operations aimed at reducing and minimizing fraud related to merchant processing
Review merchant accounts to determine whether to divert or release funds
Monitor daily merchant deposits and activity; contact banks agents and merchants as needed
Conduct investigations and communicate findings with merchants agent offices and banking partners
Accurately document daily activity phone calls and verification notes in internal systems
Review internal risk reports prior to releasing funds to confirm accounts are clear of issues or collections
Maintain and monitor risk management systems to ensure effective fraud detection and prevention
Manage ACH and merchant account reserves
Handle escalated merchant and relationship inquiries ensuring timely and successful resolution
Identify emerging risks trends or issues and resolve both routine and complex problems through thorough research
Analyze borrower financials and risk exposure to calculate potential losses and mitigate risk
Prepare and distribute monthly and quarterly reports on delinquent accounts
Collaborate with the underwriting team to proactively prevent fraud through ongoing monitoring and reporting
Consistently meet or exceed performance standards as outlined by management
QUALIFICATIONS:
2-5 years of relevant experience in merchant services risk analysis and/or merchant underwriting
Experience with TSYS preferred
Strong analytical mindset with demonstrated ability to identify and resolve risk-related issues using innovative data-driven approaches
Proven track record of delivering high-quality customer-focused support in a fast-paced environment
Excellent verbal and written communication skills with the ability to convey complex concepts clearly
Strong research and investigative skills for evaluating merchant activity and identifying potential fraud or compliance concerns
Proficiency in Microsoft Office Suite especially Excel and Outlook
Ability to read and interpret technical documentation professional publications and regulatory guidelines relevant to risk and compliance
Skilled in drafting detailed reports correspondence and internal procedures
Comfortable presenting findings and recommendations to managers clients and cross-functional teams
Competent in applying mathematical and statistical concepts such as percentages proportions and volume calculations in risk analysis
SALARY:
This role includes quarterly profit-sharing bonuses as part of a total compensation package in addition to a full range of medical dental retirement planning and/or other benefits.
- Base salary range: $50000 - $60000
- Salary including quarterly profit-sharing bonus and comprehensive benefits program range (annualized): $67725 - 79725
WHY WORK HERE
- Awarded Top Workplace of Orange County by the OC Register three years in a row!
- Flex PTO!
- New state of the art open-concept facility with stand-up desks balance boards stationary bikes and more!
- Work hard play hard culture!
- Monthly Beer Socials and monthly BBQs!
- Proven promote from within mentality!
- 5-year anniversary gift is a luxury watch!
- Benefit offerings:
- Medical dental vision acupuncture and chiropractic
- 401k; 100% employer match processed semi-monthly up to 4%
Required Experience:
IC
Employment Type
Full-Time
