DevOps Engineer

The Team

About the Role

We are seeking ahighly experienced Senior OpenStack DevOps Engineerto architect implement and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability resilience automation and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools likeAnsible Terraform orPulumi.

This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron Octavia Manila Cinder Nova Ironic and Glance. You will also collaborate with platform and SRE teams to maintain secure performant and multi-tenant-isolated services that serve high-throughput mission-critical applications.

*This position is based out of one of the offices of our affiliate Acqueon Technologies in India and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products collaborating with global teammates based primarily in the United States.

Key Responsibilities

• Implementmulti-tenant OpenStack infrastructurealigned with open community standards including network service isolation and tenant-aware resource scheduling.

• Automate the provisioning lifecycle management and configuration of OpenStack services and supporting components using Ansible Terraform or Pulumi.

• Extend and maintain integrations for core OpenStack services:

  • Neutron: Custom network plugins/drivers L2/L3 routing BGP DHCP and tenant network segmentation (VLAN VXLAN Geneve).

  • Octavia: HA load balancing with amphora and provider drivers TLS offloading Layer 4/7 routing.

  • Manila: Share drivers for NFS/CIFS tenant access control storage backends.

  • Cinder: Block storage provisioning volume snapshots multi-attach backend tuning.

  • Nova: Compute resource scheduling NUMA/cpu pinning SR-IOV and PCI passthrough.

  • Ironic: Bare metal provisioning workflows BIOS/IPMI automation PXE and UEFI boot configuration.

  • Glance: Image lifecycle management backing store optimization image caching strategies.

• Contribute to upstream OpenStack projects when needed (bug fixes driver enhancements documentation).

• Implement continuous delivery pipelines for OpenStack updates including patch management service upgrade testing and rollback procedures.

• Develop automated monitoring alerting and healing mechanisms using GitOps principles and observability stacks (e.g. Prometheus Loki Grafana).

• Harden services for high availability disaster recovery and scale-out operations.

• Perform deep-dive troubleshooting and performance analysis of OpenStack services across control and data planes.

• Participate in on-call rotation incident response and root cause analysis for platform reliability issues.

Minimum Qualifications

• 3 years of experience operating and automating large-scale OpenStack cloud environments preferably in community-driven or upstream-contributing teams.

• Proficiency in Infrastructure-as-Code with Ansible Terraform or Pulumi.

• Strong hands-on knowledge of Neutron Octavia Manila Cinder Nova Ironic and Glance.

• Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python Bash or Go.

• Fluency with Git CI/CD pipelines and automated test frameworks.

• Strong understanding of L2/L3 networking SDN overlays (VXLAN Geneve) load balancing (Octavia) and storage protocols (SDS) (iSCSI NFS CEPH).

• Demonstrated success building or maintaining multi-region or high-availability OpenStack clusters.

• Ability to write technical documentation and contribute to community wikis or knowledge bases.

Preferred Qualifications

• Contributions to upstream OpenStack codebases or participation in SIGs/WGs.

• Familiarity with RBAC Keystone federation Barbican (secrets management) and Ceilometer/Gnocchi/Aodh.

• Understanding of security best practices for tenant isolation microsegmentation and compliance (e.g. CIS NIST).

• Background in telco edge cloud or large enterprise infrastructure environments.

• Experience building and maintaining automated test environments for OpenStack upgrades and validation (e.g. Tempest Rally or custom test harnesses).

• Bachelors degree in Computer Science IT Engineering or a related field preferred; equivalent experience and relevant industry certifications will also be considered.

What Youll Get

• A collaborative team thats deeply invested in open source community contribution and infrastructure excellence.

• Complex technical challenges that require creative scalable solutions.

• The opportunity to shape a next-generation private cloud platform built on true open infrastructure principles.

• Access to the latest tools frameworks and upstream project developments.

Skills and Attributes

• Analytical Thinking & Problem Solving: Demonstrated ability to translate complex cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions.

• Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams including developers operations security and product stakeholders.

• Mentorship & Leadership: Passionate about knowledge-sharing and mentorship with experience guiding junior engineers and fostering a team culture of continuous learning innovation and technical excellence in cloud engineering and DevOps practices.

Employment Type: Full-Time Hybrid