Solutions Consultant
Solutions Consultant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom ideation to launch. With the worlds strongest participant network AI-powered analysis expert services and seamless integrations we help companies eliminate guesswork align stakeholders and bring customer needs into sharp focus.
Trusted by more than 3000 organizations worldwideincluding 75 of the Fortune 100UserTesting delivers measurable business outcomes reduces risk and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Lets build experiences people lovetogether.
The Opportunity
As a Solutions Consultant at UserTesting youll be a strategic partner to both prospective and existing customersbringing technical know-how a consultative mindset and deep product knowledge to recommend tailored solutions that solve real business challenges and drive measurable impact.
Youll act as a trusted advisor collaborating across sales customer success product and services teams to showcase the power of UserTesting in action and deliver compelling customer experiences that convert interest into long-term value.
The Team
Youll be joining a high-performing collaborative Solutions Consulting team that partners closely with Enterprise Sales Directors Account Executives and Customer Success Managers. Although geographically dispersed the team is united by a mission to unlock customer value through thoughtful human-centered solutions.
What Were Looking For
Were looking for someone who thrives on solving complex problems values collaboration and is driven by the impact of customer insight. Youll thrive in this role if you have:
Extensive experience in a customer-facing or consultative role such as Solutions Consultant Solutions Engineer or similar
A consultative mindset with confidence engaging stakeholders from C-Suite to practitioner level
Excellent analytical and problem-solving abilities
Strong storytelling and communication skills to clearly articulate business value
Experience delivering impactful product demonstrations
Solid understanding of customer experience (CX) research and methodologies
Familiarity with SaaS platforms and enthusiasm for digital experience technology
Ability to manage multiple priorities with a results-driven approach
A collaborative nature and experience supporting sales strategies
Fluency in both written and spoken English and French
This is a hybrid role requiring 2 days per week in our Paris office.
Dont meet every single requirement but excited about the role
We encourage you to apply! Research shows that certain demographics are less likely to apply unless they meet 100% of the requirements. You may be just the right candidate for this or other roles. We know that diverse perspectives foster innovation and were committed to building a team that includes a variety of backgrounds experiences and skills.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Skill Interview and Stakeholder Interview
Offer Stage
Accommodations
At UserTesting we are committed to providing more inclusive and accessible experiences for all candidates. If you require accommodations or have specific requests to tailor our interview process to better suit your needs please contact us at: . Prefer to speak to someone directly Please askwere here to help.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
Required Experience:
Contract
Employment Type
Full-Time
