Were looking for a SeniorData Scientist to join our Buyer Journey team: a high-impact cross-functional team accelerating Tracksuits commercial growth.
As a data scientist youll build the customer experiences systems and tools that make it easier to explore buy set up and manage Tracksuit. Youll drive outcomes for both Tracksuits external users (prospects customers and partners) and internal teams (Sales Customer Success Partnerships).
This is a perfect role for a data scientist that loves driving commercial outcomes fast-paced product development and building robust AI systems. It will sit at the intersection of product operations GTM teams and the customer experience. Youll prototype automation develop our LLM infrastructure for scale and shape a culture of data-driven experimentation.
Youll also be part of our growing Data team. We currently have seven Data Engineers and five Data Scientists leading the company-critical work of building and monetising Tracksuits data assets.
What youll do
Develop AI-driven customer and commercial experiences
- Translate commercial and customer goals into high-quality features with PMs designers engineers and business stakeholders.
- Prototype and productionise AI-powered systems to enhance Tracksuits buying flows personalized demos and subscription management tools.
- Design and implement generative AI solutions including advanced prompt engineering scalable LLM infrastructure and robust monitoring for reliability.
Lead data-driven experimentation
- Own the experimentation process identifying high-leverage growth opportunities and rigorously testing hypotheses through data-driven methods.
- Continuously analyze key metrics to inform decisions refine experiences and optimize outcomes for customers and internal teams.
Scale operational workflows through automation
- Automate workflows across Sales Customer Success Partnerships and Operations streamlining processes to improve productivity and efficiency.
- Build predictive systems that proactively surface renewal upsell and expansion opportunities empowering commercial teams with actionable insights.
Champion best practices in AI and data science
- Promote and uphold high standards in modeling experimentation and AI ethics across the organization with the Data Science team
- Foster a collaborative data-driven culture within and beyond the GTM Systems team.
What youll work on
This role is wide-ranging and high-leverage. Youll work on a portfolio across several of the following areas:
- Buying experiences (e.g. personalised demo flows AI survey builder)
- Pricing packaging and deal configuration tools
- Subscription management and billing systems
- CRM and customer data infrastructure
- Renewal upsell and customer health workflows
- Internal sales enablement platforms and automation
- Signals alerts and workflows that surface expansion/renewal opportunities
Why join us at Tracksuit
As one of Australasias fastest growing startups weve hand-picked a world-class team of kind ambitious generous and smart humans.
Were a tight-knit supportive and ambitious team driven to empower companies to use brand to drive success. Our culture thrives on complete transparency trust learning and constant development and improvement.
Underpinning the experience are our great benefits including:
Compensation:Competitive market rate remuneration which is reviewed twice annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team.
Employee Share Option Program (ESOP):So that everyone on the team has a share in Tracksuits success.
Progressive health and wellness benefits:Including an annual wellness bonus access to a premium EAP platform and 6 weeks of paid annual leave.
Generous parental benefits:12 weeks paid parental leave for either caregiver additional sick leave for IVF gradual return to work.
A $1000 personal L&D budgetfor each Trackstar plus additional growth opportunities including mentorships speaking engagements and travel.
Flexible working:We have beautiful offices in Auckland Sydney London and New York. We are an office first work environment however we understand that life can get messy. We provide flexibility in our approach to working options and will work with you to find the right balance and approach to WFH/in-office work.
But dont take our word for it! Youll be joining the:
- Mumbrella Marketing Company of the Year 2022
- HRD Employer of Choice <200 Staff 2024
- NZ Hi Tech Awards Emerging Company of the Year 2024
- AFR Best Place to Work Media and Marketing (4th place) 2024
Most importantly when you join youll receivean epic Tracksuitwhich reflects our vibe. We are built for speed and comfort were fun and informal and were practical and ready for anything.
Promoting a diverse and inclusive workplace is important to us. We want to create environments where everyone feels safe and encouraged to be themselves and do their best work. Research shows that while men apply for jobs when they meet an average of 60% of the requirements women & underrepresented communities tend to only apply when they meet every requirement.
If you think you have what it takes but dont necessarily tick every requirement of this role please feel encouraged to apply or to get in touch.