Workforce Education Facilitator and Trainer

ABOUT TWIN CITIES R!SE:

Twin Cities R!SE is a nonprofit 501(c)3 whose mission is to transform the lives of those impacted by racial or socio-economic barriers through Personal Empowerment career training and meaningful employment. Our vision is a community where all individuals especially people of color have attained financial independence through employment success.

Our 8-week career training programs provide participants with the skills needed to be successful on any job. Our training focuses on individual development Personal Empowerment Career Training and the 21st Century Skills that todays employers are looking for. Graduates of this program typically double or triple their annual income. Our career coaches help participants develop a career plan while providing them with the resources and placement connections needed to achieve their goals.

Employers hire TCR graduates because they value that TCR graduates apply their Personal Empowerment skills leading to accountability responsibility conflict resolution positive interaction attendance and long-term change. They also know TCR graduates receive continued coaching services through the end of the first year of employment and that over 70% of TCR graduates stay at their job 1 years well above the general average.

Our Personal Empowerment Training curriculum that provides transformative Emotional Intelligence Training has been designed by The Empowerment Institute at Twin Cities R!SE. Not only do our TCR program participants benefit from this training The Empowerment Institute partners with businesses schools universities and nonprofits to help them create their own empowered cultures within these organizations.

JOB PURPOSE:

Twin Cities R!SE is seeking a mission-driven Education Facilitator & Trainer to deliver dynamic participant-centered instruction and support the implementation of high-quality workforce education programs. This role combines classroom facilitation (teaching) with program coordination and administration responsibilities ensuring that educational offerings are effective engaging and aligned with TCRs outcomes for job readiness and personal empowerment.

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JOB DETAILS:

Department: Education

Reports To: Workforce Education and Training Manager

Location: Minneapolis

In-office or Hybrid: Hybrid

Full-time or Part-time: Full-time

FLSA Status (exempt or nonexempt): Exempt

PRIMARY DUTIES AND RESPONSIBILITIES:

Facilitation & Instruction (60%)

• Deliver engaging trauma-informed instruction in 21st Century Skills career readiness and personal empowerment for adult learners.
• Facilitate both in-person and virtual cohort sessions using best practices in adult education.
• Support participant progress through clear communication coaching collaboration and progress tracking.

Program Administration & Curriculum Support (25%)

• Coordinate classroom scheduling materials preparation and instructor support needs.
• Maintain and update curriculum content ensuring alignment with learning objectives and workforce development goals.
• Support the management of the Learning Management System (LMS) including course setup attendance and content uploads.

Data Evaluation & Collaboration (15%)

• Track and analyze key education metrics (e.g. attendance engagement course completion) and provide reports to leadership.
• Collaborate cross-functionally with Coaching Outreach and Employer Services teams to support participant success.
• Assist in implementing new program initiatives and process improvements to enhance participant outcomes.

Other duties as assigned

SUPERVISORY RESPONSIBILITIES: This position may support interns and volunteers as needed.

COMPENSATION AND BENEFITS:

• $58000 to $65000 annual salary depending on qualifications.
• Health Dental Vision employer paid Life and AD&D employer paid Long Term Disability Short Term Disability Health Savings Account (FSA) with employer contribution Medical Flexible Spending Account (FSA) Dependent Care FSA Limited FSA 403(b) Retirement Savings account with employer match. First Stop Health telemedicine Employee Assistance Program.
• Paid-Time Off (19 days in first year) Floating Holiday 10 paid company holidays.

JOB REQUIREMENTS:Minimum Education and Experience

• Bachelors degree or equivalent in Human Services Education Business or other related areas.
• Four years practical classroom experience in training education or consulting settings with experience in developing or implementing best practices concepts in workforce development particularly for adult learners.
• Minimum 3 years of experience in curriculum development educational strategy development and educational administration.
• Experience in an educational or consulting capacity with project management concepts and past project execution accomplishments.

Preferred Education and Experience

• Masters degree in related field of study.

Knowledge Skills and Abilities

• Deep understanding of adult learning theories and practices especially in relation to workforce development and career training.
• Expertise in instructional design including the ability to create engaging effective and inclusive curricula and training programs for diverse adult learners.
• Strong analytical skills with the ability to collect interpret and utilize data to improve program effectiveness and participant outcomes.
• Ability to establish and maintain strategic partnerships with educational institutions community organizations and other stakeholders to enhance program offerings.
• Excellent organizational and project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Exceptional verbal and written communication skills with the ability to effectively communicate with staff participants stakeholders and funders.
• Ability to work with a positive outlook in a changing environment quickly adjusting key priorities in response to the ever-changing dynamics of the organization.
• Ability to develop and maintain professional collaborative relationships.
• Ability to work cross-culturally.
• Commitment to engaging in diversity equity and inclusion efforts across the organization.
• High degree of confidentiality diplomacy discretion tact and appropriate interpersonal relationship boundaries with participants.
• Strong critical thinking and problem-solving skills and the ability to achieve results individually and working with others within the organizations policies practices and procedures.
• Excellent computer skills including ability to use Salesforce Microsoft Office 365 Zoom and other technology platforms to efficiently and effectively accomplish work.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: Must be able to perform the primary duties and responsibilities of the position with or without reasonable accommodation.

Physical Demands:

• Ability to use a PC/laptop requiring repetitive motion of fingers hands and wrists.
• Required to occasionally move about in an office environment to access file cabinets printers etc. and remain in a stationary position for extended periods of time.
• Required to move about in a classroom during training facilitation.
• Ability to lift light materials and equipment in the typical office environment (up to 15 pounds).
• Ability to be on video calls with camera on for all meetings.

Work Environment:

• Typical office environment
• Work schedule: Occasional evenings and/or weekends will be required (workweek will be adjusted accordingly).
• Travel requirements: Position will be expected to travel throughout the Twin Cities metro area to attend meetings and other events (as needed).
• Location/structure of work: Position is hybrid; employee will be expected to work in the TCR office weekly.

HOW TO APPLY:

• Applications must be submitted online via the Careers page on the TCR website. To be considered for this position please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
• To request an accommodation during the application process please e-mail

The above statements are intended to describe the general nature and level of work performed by the employee in this position. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Twin Cities R!SE is committed to hiring and fostering a diverse and inclusive workforce that leverages the skills and talents of all employees in our organization regardless of race color creed religion national origin sex (including pregnancy or pregnancy-related conditions) gender identity sexual orientation disability age marital status veteran status familial status genetic information or any other protected status. We encourage candidates with diverse backgrounds such as these to apply for this position.