Experienced Service Advisor/Writer
Experienced Service Advisor/Writer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for an Experienced Service Advisor/Writer to complete our team.
We need one more Seasoned Experienced Service Advisor/Writer with Hyundai or Kia experience and familiarity with DealerTrack DMS and Xtime.
You will need a Strong Background in Automotive Repair Excellent Customer Service Skills and Excellent Organizational Skills.
Youll enjoy aPositive and Supportive Working Environment and a Highly-Productive Shop
The Successful Experienced Service Advisor Candidate will receive:
- Anthem Blue Cross Medical
- MetLIfe Dental and Visioin
- 401K through NADA
- Access to Disability coverage through Aflac
- 1 Week Vacation after the First Year 2 Weeks after Two Years
- 6 Paid Sick Days per year
- 6 Paid Holidays per year
- Paid Training
- Custom and Competitive Wage and Bonus Plans
- Career Advancement and Growth Opportunities
- Employee Discounts on Parts and Services
- Employee Vehicle Purchase Program
- Work Environment OSHA-certified to current air-quality standards
- Highly-productive Shop
Our Service Advisors/Writers are critical to the success of our customer service and our profitability. We are looking for someone motivated to provide excellence in service and maximize our department productivity and we provide substantial benefits to those who can meet these goals.
Experienced Service Advisor Responsibilities
- Communicate effectively and efficiently with customers
- Determine automotive issues
- Verify warranty and service contract coverage
- Develop cost estimates
- Accurately prepare and complete repair orders
- Maintain customer rapport to provide excellent customer service
- Establish impeccable records on all transactions
- Update knowledge through continuing educational opportunities at all levels
Experienced Service Advisor Qualifications
- Minimum 3 Years Service Advisor Experience
- Experience with Hyundai or Kia Warranties and Procedures
- Computer Fluency--DealerTRack and X-time experience a plus
- Well-rounded Automotive Knowledge--technician experience/training a plus
- Clean Drivers License
- Quality focus and creative problem-solving abilities
- Above-average estimate skill
- Ability to manage expedite and adapt work flow to meet changing needs
Who We Are
We are the No. 1 Volume Hyundai Dealer in Connecticut. We are part of Danbury Automotive Group and we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Danbury Automotive Group is absolutely critical to its success and were always looking for smart engaging creative and dynamic people who want to join a team where they matter. Because our goal is to exceed a clients total expectation when they arrive at our dealership we realize we must first provide that to our associates through continual training career development and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Senior IC
Employment Type
Full-Time
