Team Lead, Quick Commerce
Team Lead, Quick Commerce
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
Were seeking an experienced Operations Lead to manage and optimize our dark store operations focusing on efficient order fulfillment inventory management and team leadership to ensure exceptional customer service and operational excellence.
Key Responsibilities includes:
Daily Operations Management
Oversee end-to-end dark store operations including receiving picking packing and dispatch
Optimize store layout and picking routes to maximize efficiency
Monitor and maintain inventory accuracy and stock levels
Ensure order fulfillment meets SLA and quality standards
Partner Management
Lead train and develop a team of store associates
Drive performance metrics and productivity standards
Implement best practices for employee safety and engagement
Performance & Analytics
Track and analyze key metrics including order accuracy fulfillment time and inventory turns
Identify bottlenecks and implement solutions to improve operational efficiency
Generate daily/weekly performance reports
Set and monitor KPIs for team performance
Quality Control
Maintain product quality standards and storage conditions
Ensure proper handling of perishables and temperature-sensitive items
Implement and monitor food safety protocols
Manage expiry tracking and rotation systems
Process Improvement
Identify and implement process improvements
Optimize picking and packing methodologies
Reduce operational costs while maintaining service quality
Collaborate with tech teams on system enhancements
- 1 years of customer-facing environment warehousing logistics or manufacturing experience
- Bachelors degree
- Speak write and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- 2 years of customer-facing environment warehousing logistics or manufacturing experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key Responsibilities includes:
Daily Operations Management
Oversee end-to-end dark store operations including receiving picking packing and dispatch
Optimize store layout and picking routes to maximize efficiency
Monitor and maintain inventory accuracy and stock levels
Ensure order fulfillment meets SLA and quality standards
Partner Management
Lead train and develop a team of store associates
Drive performance metrics and productivity standards
Implement best practices for employee safety and engagement
Performance & Analytics
Track and analyze key metrics including order accuracy fulfillment time and inventory turns
Identify bottlenecks and implement solutions to improve operational efficiency
Generate daily/weekly performance reports
Set and monitor KPIs for team performance
Quality Control
Maintain product quality standards and storage conditions
Ensure proper handling of perishables and temperature-sensitive items
Implement and monitor food safety protocols
Manage expiry tracking and rotation systems
Process Improvement
Identify and implement process improvements
Optimize picking and packing methodologies
Reduce operational costs while maintaining service quality
Collaborate with tech teams on system enhancements
- 1 years of customer-facing environment warehousing logistics or manufacturing experience
- Bachelors degree
- Speak write and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- 2 years of customer-facing environment warehousing logistics or manufacturing experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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