Sr Support Analyst, Sanctions Screening Filter - Firco (12-month Secondment)
Sr Support Analyst, Sanctions Screening Filter - Firco (12-month Secondment)
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
The Sanctions Screening Application Support Team is accountable for operational administration of the various sanctions screening filters (respectively SLMS and AMPECS) data analysis regarding SLMS and AMPECS enhancements and participation in data profiling data linkage and/or sanctions screening projects/initiatives for the Sanctions Program. The Senior Support Analyst role is accountable for the activities required to support and monitor the SLMS and AMPECS platform(s) manage ongoing operational processes and will interface directly with the Financial Crimes Technology team for operational aspects of the role will provide support to the Enterprise Anti-Money Laundering (EAML) Sanctions Operations Team global end users as well as business partners in Global Money Operations (GMO) Business Contact Centre (BCC) and Trade Finance Operations (TFO). As the Senior Support Analyst you will become a subject matter expert in the SLMS and AMPECS UI the workflows data logic and provide hands-on analysis and remediation to outstanding user concerns. The Senior Support Analyst is also responsible for ensuring data quality standards are adhered to in the application and that all relevant materials are archived and retained for audit and traceability purposes.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How Youll Succeed
Technical Expertise Leverage previous experience in supporting business applications and/or utilize your analytical thinking abilities and advanced technical skills (understanding of application workflows databases and data warehousing) to solve problems of a technical nature.
Client Focused Strive to put our clients first while providing ongoing support to the SLMS/AMPECS user groups across CIBC (domestic and international).
Detail Oriented Demonstrate the ability to understand that success is in the details ensuring compliance with policies standards guidelines are consistent with clear expectations.
Cross-Functional Team Management Engage with the broader EAML team and EAML Tech partners to ensure a positive User experience with operations management and administration.
Who You Are
You can demonstrate experience with Accuity/Firco products (such as Firco Continuity Firco Web Verify FFF Classic FMM etc.)
You can demonstrate experience in business documentation tracking and prioritizing release items from vendors creation of documentation and providing training to end users as necessary
You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
Youre digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful personalized ways including a competitive compensation a banking benefit* wellbeing support and additional offers such as employee and family assistance programs and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Expected End Date
Job Location
Toronto-81 Bay 29th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Accountability Critical Thinking Detail-Oriented InvestigatingRequired Experience:
Senior IC
Employment Type
Full-Time
