drjobs Sr Desktop Support Tech

Sr Desktop Support Tech

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1 Vacancy
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Job Location drjobs

Richmond - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

ABOUT THE ROLE
Client seeks qualified resource to be responsible for:
  • Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365.
    Considerable knowledge of pc hardware peripherals & networks
    Ability to use software tools (SCCM Remote Desktop Dameware etc) to remotely connect to workstations.
    Excellent troubleshooting skills
    Ability to perform software installations configurations and troubleshooting hardware and software.
    Considerable knowledge of SCCM/SMS
    A strong working knowledge of computer systems hardware and software including drivers and bios.
    Excellent problem-solving analytical and team-working skills.
    Excellent customer service communication and interpersonal skills.
    An openness to learning new technologies.
Skill
Required / Desired
Amount
of Experience
Strong working knowledge of computer systems hardware and software including drivers and bios
Required
4
Years
Excellent problem-solving analytical and team-working skills
Required
4
Years
Excellent communication and interpersonal skills.
Required
4
Years
demonstrated ability to obtain feedback from customers to improve training methods.
Required
4
Years
Running reports and analyzing common complaints and problems.
Required
4
Years
An openness to learning new technologies.
Required
2
Years
An openness to learning new technologies.
Required
4
Years

Employment Type

Full-time

Company Industry

About Company

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