Business Analyst
Business Analyst
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Job Description
Business Analyst
JOB MISSION
As part of the implementation of HPS solutions this role ensures the translation of client needs and the drafting of functional specifications while adhering to the contractual SLA standards.
JOB OBJECTIVES
Draft functional requirements to facilitate development activities.
Translate client needs into detailed functional specifications.
Ensure development teams fully understand the functional specifications.
Provide domain expertise in areas such as switch acquiring and issuing (any one of the skills).
Analyze current payment workflows and suggest improvements to enhance efficiency and reduce processing times.
Validate developments to guarantee alignment with client requirements.
Contribute to developing a testing strategy consistent with functional requirements.
Oversee the tracking of acceptance criteria for each test level.
Schedule test datasets based on deliveries and major risks.
Monitor and address anomalies identified during testing.
Prepare functional documentation to support client delivery.
Draft functional technical and process-related documentation
Contribute to the creation of user training materials.
Assist in organizing and delivering training sessions.
Support pre-sales and care activities to strengthen the commercial effort.
Participating in pre-sales activities for clients and prospects
Collaborate with sales teams to develop Proof of Concept (PoC) solutions.
Help prepare demos in collaboration with commercial teams.
Provide technical and functional support to clients.
REQUIRED SKILLS
Skill Level Explanation:1 - Beginner 2 - Intermediate 3 - Proficient 4 - Expert
Skills
Level
Skills
Level
Payment system expertise
Issuing – Mandatory
Acquiring / Switch – Good to have
3
Writing functional specifications
3
Oral and written communication
3
Data modeling techniques
3
English language proficiency
3
Writing techniques
3
JOB HOLDER PROFILE
Education Level
Experience
Master’s degree (Bac 5)
5 to 8 years
Skills
Written Communication, Domain Expertise, Oral And Written Communication, Education, Data Modeling, Workflow, Documentation
Employment Type
Full Time
