Training and Support Specialist (Hybrid)
Training and Support Specialist (Hybrid)
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Job Description
Job Title: Training and Support Specialist (Hybrid)
Location: Raleigh NC
Duration: 12 Months
Job Description:
The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units. Strong content development and writing skills needed. Ability to draft articles to support employee learning tips and educational resources for employees such as job aids. Good research skills. Instructional design and technical knowledge needed. This position will support live virtual meetings and events. Strong presentation communication and collaboration skills. Must be professional.
- The client prefers experience with following tools: Adobe Articulate (Storyline and Rise) Canva Camtasia MS Teams. Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning a plus. Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software is desired.
- This position works with: Associate Director of Organizational Development Training and Support Specialist Learning and Development Consultant Organizational Development Consultant and an Administrative Support Specialist.
Skills:
Skill
Required/Desired
Amount
of Experience
Experience in curriculum design and developing training materials for adult learners
Required
3
Years
Understands the NC Medicaid Program that drive the efforts of the county regional and state staff who administer those programs.
Highly desired
3
Years
Strong content development skills needed.
Required
3
Years
Instructional design and technical knowledge needed
Required
3
Years
Adobe Articulate 360
Required
Experience with adult learning practices principles and procedures in classroom and on-line presentations
Highly desired
This position will support live virtual meetings and events. Strong presentation communication and collaboration skills.
Required
3
Years
Preferred tools: Adobe Articulate & Camtasia MS Teams Microsoft products Webex
Required
Employment Type
Full-time
