Sales Unit Manager - Achieve Resolution
Sales Unit Manager - Achieve Resolution
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Job Description
As a Unit Manager youll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. The Inside Sales Unit Manager role is a people-leader position responsible for coaching and developing a team of typically 15-20 front-line outbound sales agents. This includes hiring onboarding providing leadership that directly influences behaviors on this team and driving all aspects of team performance in KPIs and OKRs.
This position reports to a Sales Manager and will work closely with a team of other Inside Sales Unit Managers Sales Managers and the departments Director and VP to advance a high-performance sales environment that puts the needs of our clients first and promotes our Core Values.
What youll do:
- Coach and develop sales agent skill sets
- Handle call reviews top performer call calibrations monthly 1:1s and other activities
- Assist with hiring onboarding and managing teams to attrition standards
- Hold the team accountable to policies and expectations attendance conduct etc.
- Drive standard processes and procedures when working with internal and external clients
- Conduct KPI-focused weekly team meetings that inform motivate and recognize achievement
Qualifications :
What youll bring:
- 2 years of sales leadership experience
- Familiarity with Adherence and Conformance standards
- Schedule flexibility within operating hours - Willing to work one weekend day or closing shifts
- Ability to exercise discretion and independent judgment with respect to matters of significance.
- High-level analytical skills and strong verbal and written communication skills.
- Flexible and adaptable with the ability to maintain a positive and professional attitude and maintain composure under stress.
- Self-starter capable of working independently taking initiative and managing workload.
Additional Information :
Achieve well-being with:
- Hybrid and remote work opportunities for certain roles
- 401 (k) with employer match
- Medical dental and vision with HSA and FSA options
- Competitive vacation and sick time off as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program physical and mental health wellness programs and fitness discounts
- Up to $5250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Join Achieve change the future.
At Achieve were changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth youll get to be a part of their journey to a better financial future. Were proud to have over 2500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona California and Texas. A career at Achieve is more than a jobits a place where you can make a true impact have a sense of belonging establish a fulfilling career and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieves Talent Acquisition leader.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
