DISABILITY SERVICES PROGRAM (DSP) CLERK
DISABILITY SERVICES PROGRAM (DSP) CLERK
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1 Vacancy
Job Description
APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE
Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental health conditions reach their highest attainable level of functioning and self-sufficiency by providing comprehensive integrated individualized clinical and support services. CAS works with other components of HRA and with other governmental and non-governmental service providers to create new programs and to integrate and refine existing services so the people it serves can achieve their maximum functional capacity.
The Disability Services Program (DSP) assists clients in obtaining disability through either the Medicaid under Aid to the Disabled (MA-AD) program or the Social Security Administrations Disability (SSI/SSDI) programs. Under general direction of the Supervisor within the Office of Support Services with latitude for independent judgment and initiative performs routine clerical work of moderate difficulty and responsibility the Disability Services Program (DSP) Clerk will be responsible for essential clerical functions and providing essential program support services to DSP.
Assisting clients in obtaining disability benefits is a key component of HRAs efforts to help clients obtain their maximum level of functioning and self-sufficiency.
CAS is requesting recruiting for one (1) Clerical Associate III to function as a DISABILITY SERVICES PROGRAM (DSP) CLERK who will:
Update and maintain the DSP tracking system by data entering all case referrals demographic and new information submitted by clients and other sources into the DSP tracking system. Manages the workflow into DSP system by reviewing the records and having the case assigned to appropriate staff.
Maintain the appointment log and covers reception desk. Greets clients and update their record in the system as kept appointments. Answer telephone inquiries by clients and other HRA divisions concerning the verification of clients appointment. Provide information to HRA divisions and other governmental agencies on the status of referrals submitted.
Verify participants status demographics and eligibility for DSP services via accessing other systems including but not limited to WMS NYCWA and HRA VIEWER in order to sort and process incoming correspondences.
Deliver incoming and outgoing mail to and from buildings mailroom and scan and index incoming correspondences.
Monitor office equipment functionality and status of equipment supplies.
Salary Range: $42288 $48631
Work Location: Various 109 East 16th Street New York NY
Hours/Schedule: 9-5 flex
CLERICAL ASSOCIATE - 10251
Qualifications :
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
