Google Workspace Specialist
Google Workspace Specialist
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Job Description
As a Google Workspace Specialist you will work within the Google Workspace Service Delivery team to help our customers with their support needs. You will be responsible for becoming a trusted advisor for all things Google Workspace for our customer base. In this role you will leverage your deep understanding of Google Workspace to drive successful customer outcomes.
You will be involved in customer projects both technical and change management focused and will help to perform migrations to Google Workspace. You will provide onboarding training and best practice guidance on how to use the tools at their disposal accommodating different levels of customers technical expertise. In order to assure their satisfaction you will resolve arising technical issues either by yourself or in cooperation with our team of experts. You will be working with many varied customers from scale ups retail technology gaming and entertainment to the public sector. Regular customer touchpoints will allow you to maintain a solid overview on the customer status and identify possible business development opportunities.
Responsibilities:
- Execute the technical aspects of Google Workspace implementation projects including migrations integrations and custom configurations.
- Provide technical troubleshooting and problem resolution for complex Google Workspace issues.
- Analyze customer environments to recommend and implement optimal Google Workspace configurations and best practices.
- Provide onboarding and training to customers
- Collaborate with internal teams and external stakeholders to ensure successful project delivery and customer satisfaction.
- Stay abreast of the latest Google Workspace features updates and technical advancements.
- Identify opportunities for technical improvements and strategic evolution within customer Google Workspace environments.
Qualifications :
- Good knowledge of Google Workspace solutions preferably confirmed by certification.
- Experience with managing Microsoft 365 and similar solutions is a big bonus!
- Excellent communication and presentation skills befitting a customer-facing role.
- Ability to provide high-quality customer onboarding and training.
- Ability to communicate and explain complex technical concepts to varied audiences.
- Previous experience with IT network or systems administration.
- Previous experience in support and/or service desk role.
- Fluent English is required; proficiency in one of the Scandinavian languages is preferred.
Additional Information :
Why Choose Devoteam G Cloud
- Innovative Impact: Work on the forefront of cloud technology at a globally recognized leader in Google Cloud solutions.
- Direct Google Connection: Collaborate closely with Google teams shaping the future of cloud and AI.
- Unleash Your Expertise: Thrive in a fast-paced environment where sharing knowledge and success is paramount.
- End-to-End Impact: Drive complete business transformations from strategy to implementation and beyond.
- Accelerate Your Career: Grow within a Google-inspired culture gaining specialisations and certifications.
We do plenty of activities like meet-ups hackathons and partnerships. Dont lose any of them: follow us on LinkedIn
Benefits
- Encouragement and support for training and certification in the form of coaching from other team members cost coverage and financial incentives.
- Challenging and rewarding assignments many of which are end-to-end.
- A hybrid work model as standard with flexible working hours and location to support your work-life balance.
- An international diverse and inclusive team.
- A human-centric and value-based company culture.
- Wellness grants for sports activities (5000 SEK/year).
- A modern office in central Stockholm.
- Full provision of work tools.
- A variety of social events.
Our culture is based on continuous learning and career development supported by a genuine inclusive and expert team that really loves pizza.
Want to know more about life at Devoteam Check our Instagram page
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Is this not the right position for you Dont worry we have plenty of opportunities! Check out our Career page
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
