Senior HR Services & Systems Advisor
Senior HR Services & Systems Advisor
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Job Description
About Grilld...
Grilld is a home-grown Australian success story passionately focused on delivering great hospitality to our raving fans who love our healthy nutritious burgersand of course our legendary chips!
Our burger revolution is sweeping the nation and our passion is contagious. Were on the lookout for like-minded individuals to join our crew.
Why Grilld
Epic office culture with events ranging from active adventures to community initiatives and laid-back social catch-ups
We care about our planet our people and our community
Free burgers every month. Enough said.
Want to know more Check out our careers site:
About the Role
As ourSenior HR Services & Systems Advisor youll lead the operational delivery of our HRIS (FlareHR) and play a key role in optimising how we deliver HR support across the business. Youll be the first port of call for all frontline people queries with a strong focus onemployee relations (ER) coaching our managers through issues confidently consistently and in alignment with both legislation and our values.
This role is perfect for someone who brings a solid ER foundation isnt afraid to have the tough conversations and can translate policy into action with confidence and clarity.
Youll work across the full employee lifecycle help evolve our people systems and processes and build capability across our leadership teams.
Key Responsibilities
- Act as the ER escalation pointacross the business providing advice coaching and hands-on support for complex matters including performance management grievances misconduct and policy interpretation
- Lead the resolution of ER issueswith a pragmatic risk-aware approach that balances compliance with commercial outcomes
- Coach and empower managersto navigate early intervention documentation and appropriate next steps while lifting capability across the business
- Collaborate with internal stakeholders including Legal and Safety to ensure consistent best-practice responses to ER matters
- Support cyclical processes such as performance reviews policy updates and engagement initiatives with an ER lens
- Own and optimise ourHRIS (FlareHR) including system improvements process automation data integrity and vendor engagement
- Manage the HR inbox and query triage ensuring timely and accurate advice and escalation where required
- Monitor compliance checkpoints including visa validations probation reviews working rights and license audits
- Mentor junior team members and contribute to key People projects
About You
Youre an experienced HR operator who thrives in a dynamic fast-paced environment and brings a calm confident approach to ER. Youre not just reactive youre proactive in identifying trends educating leaders and creating frameworks that support better outcomes across the board.
Were looking for someone who can hit the ground running with:
- Strong and proven experience inemployee relations ideally in a multi-site environment (e.g. retail hospitality or QSR)
- Confidence in managing a broad range of ER issues end-to-end including investigations documentation and disciplinary processes
- Sound understanding ofFair Work Act NES and modern awards and the ability to apply this knowledge practically
- An ability to coach influence and build trust with leaders at all levels
- Demonstrated HRIS experience ideally with system ownership workflows or automation responsibilities
- Solid generalist HR knowledge and practical experience across the employee lifecycle
- Strong process thinking and experience creating clear SOPs or process maps
- A degree in Human Resources or a related discipline
Next Steps
If youre vibing with this hit us up! Shortlisted candidates will be contacted for a phone interview.
For more about life at Grilld check us out here.
At Grilld we embrace and value diversity of culture sexual orientation and gender identity. We promote a workplace that actively seeks to include and welcome unique contributions of all people.
Note: Candidates must have full working rights in Australia and pass a National Police Check.
Required Experience:
Senior IC
Employment Type
Contract
