JOB TITLE: Clinical Coordinator
Under the direction of the Director of Inpatient Services this position is responsible for the day-to-day operations of assigned patient units. Maintains unit staffing; responds to personnel and process needs of the assigned unit. Manages urgent and emergent situations as they arise. Facilitates communication and patient care needs inter/ intradepartmentally.
GENERAL SUMMARY OF DUTIES:
- Is accountable for overall supervision of tasks workflow on the units: Communicates collaboratively with the Director of Inpatient Services to resolve issues and develop systems to facilitate the overall functions of assigned unit; develops and post time schedules and makes necessary changes in order to provide effective patient care and proper staff utilization.
- Demonstrates critical thinking skills ability to organize and delegate to respond to urgent or emergent situations. Demonstrates decision-making skills based on accurate information and/ or analysis of data.
- Interprets executes and enforces the policies and procedures of the hospital and the nursing department.
- Staffs and manages the personnel activities of the assigned unit: in collaboration with the Director of Inpatient Services interviews selects and evaluates staff; applies promotional/disciplinary action toward all employees supervised; ensures that all subordinate personnel maintain competency to work within their own employment classification and scope of service; completes annual employee performance evaluations based on clearly stated expectations and employee competencies.
- Conducts staff meetings to share information problem solve and provide and receive feedback.
- Reports all problems or patient complaints to Chief Nursing Officer and initiates immediate steps to correct problems when appropriate.
- Utilizes concepts of age/ developmental stages in interactions with patients and families.
- Adheres to all Hospital Policies and Procedures specifically Code of Conduct Corporate Compliance Diversity and Confidentiality.
- Predictable and reliable attendance is an essential function of this position
- Identifies potential risks to patients identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems failures and user errors.
- Demonstrates the spirit of the philosophy mission and values of the hospital through words and actions and implements them into departmental processes programs and the working environment.
- Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.
- Maintains and protects confidentiality regarding all aspects of patient care personnel and strategic issues.
- Ensures compliance on a daily basis with regard to licensure of inpatient beds. Collaborates effectively with scheduling physicians offices and nursing leadership to adjust schedules as needed.
- Maintains positive working relationships and fosters cooperative work environment.
- Actively participates in performance improvement initiatives for unit and through clinical leadership team.
- Displays honesty and mutual respect when communicating with peers and other departments.
- Follows through on problems that may compromise effective job performance by using appropriate chain of command.
- Complies with The Joint Commission and CMS regulatory guidelines including National Patient Safety Goals.
- Universal precautions and infection control guidelines including hand washing guidelines followed at all times.
- Performs other duties as required or assigned which are reasonably within the scope of duties in this job classification
- Demonstrates respect for diverse backgrounds of all patients families and co-workers.
EDUCATION/EXPERIENCE:
- Graduation from an accredited school of nursing. Bachelor of Science in Nursing required Master of Nursing preferred.
- Minimum three (3) years experience as RN in a hospital setting with two (2) years demonstrated leadership and supervisory ability.
- Current unencumbered RN licensure by the State Board of Nursing of North Carolina.
- BLS ACLS & PALS Certification through ARC or AHA accredited program
- Effective communication skills; both orally and written.
- Computer skills needed.
- Ability to manage a team and work with others within a team to ensure quality patient care.
- Strong problem-solving skills.
Required Experience:
IC