Swing, Dispatcher/Router
Swing, Dispatcher/Router
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Must live within 100 miles of Pompano Beach FL to commute to the office for training.
I. Job Summary
The Swing Dispatcher Role is cross trained in all lines of business within the Dispatch Center. The Swing can step into scheduled and non-scheduled absences within the center based on vacation and center attendance occurrences. The swing should be able to execute in each role at an expert level and carry through on all daily tasks as they fill that specific dispatch role. The priority is to make sure that any gaps for staffing are covered and the sites are not affected. During the times that a swing is not covering a shift they will be a first contact for ongoing training as well as a mentor in supporting new hires through on-board training.
II. Essential Duties and Responsibilities
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Provides support to Area Dispatch Supervisor in the overall direction of the Centralized Dispatch Center/Function.
Verifies that appropriate checks and balances are in place to ensure all work is covered and shifts are monitored for dispatchers.
Ensures coverage is provided for dispatchers as necessary to cover breaks sick-time and vacation.
Manages cross-training and new hire training process.
Actively participates in improving operations and implementing best practices.
Handles escalations while utilizing the documented processes as outlined.
Partners with dispatchers and routers to resolve route coverage for down routes to optimize route efficiency.
Working with the routers ensures all work is assigned both same day and next day to drivers considering load type management customer expectations landfill requirements and several other factors.
Participates in leadership teams skill development through role playing
Able to have conversations with routers and dispatchers about process and procedure
III. Supervisory Responsibilities
This job does not have supervisory duties.
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
B. Certificates Licenses Registrations or Other Requirements
C. Other Knowledge Skills or Abilities Required
Computer skills with ability to handle multiple programs and systems
Industry knowledge
Benefits
At Waste Management each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for please click Apply.
Employment Type
Full-Time
