Coordinator of Library Student Support Services
Coordinator of Library Student Support Services
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
In collaboration with faculty and academic programs the Coordinator of Library Student Support Services manages a variety of tutoring and student support services that promote student success particularly in subjects with higher-than-average failure rates. The Coordinator works with campus programs and Hannon Library to promote student support services writ broadly in alignment with campus goals and the mission of Hannon Library and is integral in the assessment improvement and development of the varied student support services offered. The Coordinator has a key role placing student success at the heart of Hannon Librarys offerings by providing a collection of services that integrate the foundational goals of Southern Oregon Universityinformation literacy critical thinking written communication and quantitative reasoning-into the everyday learning experience of SOU students. The Coordinator of Library Student Support Services helps deliver the high-quality student support services offered by the Tutoring Center the Research Help desk and the Tech Help desk by managing the student workers who provide tutoring services technology help and reference support in Hannon Library and managing the scheduling for the Research Help provided by faculty. Peer tutors provide peer-based tutoring in writing mathematics and science at Southern Oregon University and the Coordinator manages the daily operations of the tutoring services as well as the daily operations of the peer-based Tech Help desk. The Coordinator establishes procedures to guide student tutors in problem-solving and customer service and trains tutors in appropriate referrals from the Tutoring Center to library and subject area faculty. The Coordinator also works with the Research Services Librarian to ensure optimal coverage of the Research Services desk. The Coordinator works with faculty from the STEM division from University Studies and from the Library to recruit and train tutors and Tech Help students and is responsible for assessing the assistance provided to students at these service points and communicating ideas for improvement and/or new services to appropriate faculty and staff members.
Physical Demands
Normal office activities such as sitting at a computer answering a phone lifting up to 25 lbs. interacting with students and faculty.
Duties
Other Other duties as assigned.
Preferred Qualifications
Masters Degree in an applicable area with some training in pedagogy Experience recruiting training and supervising student workers Experience collaborating with faculty Experience with learning center tutoring or other peer-based service
Required Experience:
IC
Employment Type
Student
