(USA) Senior Manager, Business Operations eCommerce
(USA) Senior Manager, Business Operations eCommerce
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 90000 - 180000
1 Vacancy
Job Description
Position Summary...
What youll do...
This role is based onsite in Bentonville AR. Please only apply if open to relocation.
Want to help lead the way in redefining how we shop online The Senior Manager of Business Operations ; Digital Strategy - eCommerce will be a critical leader in enhancing our sites performance and driving a frictionless customer experience. This person will set the bar for eCommerce business performance initiative prioritization and operational excellence by improving the agility and focus of the Site Merchandising team. They will help define and improve OKRs drive transparency around performance inform and manage the tech roadmap and requirements and identify opportunities and scalable best practices. Theyll drive impact improvement and innovation to create a truly frictionless online shopping experience and help our eCommerce business.
Youll sweep us off our feet if:
- You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.
- You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement through clearly defined performance metrics and dash boarding.
- You build trust quickly and can lead by influence creating impact through partnership as well as ownership.
- You believe in and prioritize the collective success of the team and are quick to jump in help mentor and coach your fellow team members.
- You use data and insights to make informed and impactful decisions that inform prioritization and you have the acumen to translate complex data into actions and improvements.
- You have experience building business cases identifying white space opportunities presenting to executive stakeholders and managing technology roadmaps and requirements.
Youll make an impact by:
- Monitoring site health and performance through analytics and key metrics Youll lead internal business reviews and oversee the development of site metrics and dashboards to monitor site health and track performance providing strategic insights to the Site Merchandising team to influence the overall direction for the site.
- Operating with excellence Youll help define best-in-class efficient workflows and reports with key performance metrics embedding operational excellence and focus on data into everything you do and developing associates on the team to increase capabilities and enhance skills knowledge and performance.
- Structuring complex and ambiguous strategic problems Youll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey driving innovation and growth. Youll develop hypotheses translating data into actionable insights and recommendations to inform our overall market position and identify site priorities.
- Becoming an invaluable strategic partner to internal stakeholders Youll advise on and partner with various internal teams to improve processes identify opportunities and scale best practice and governance driving continual assessment and improvement of the sites strategic direction and execution.
- Informing our Home Ecommerce technology roadmap Youll partner with Product and Tech teams to support site feature prioritization requirements and builds.
Minimum Qualifications
- Bachelors degree in information technology computer science or related area and 5 years experience in eCommerce merchandising site operations business management or related area.
- 7 years experience in eCommerce merchandising site operations business management or related area.
- 2 years supervisory experience.
Preferred Qualifications
- Eight years related experience in Management Consulting Business Operations Product Management Site Merchandising Analytics or related field
- Masters Degree in Business or related field
- 4 years demonstrated experience managing a team
- 4 years of experience in consumer-focused e-commerce environment
- Strong customer obsession focused on building the right site experience for our customer
- Strategic mindset with ability to tackle complex and ambiguous problems
- Analytical and process-oriented comfortable making data-driven decisions and thirst for continuous improvement
- Experience developing and executing against technical product roadmaps
- Ability to set clear team objectives and performance measures
- Ability to select and develop a team of future leaders
- Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
- Assertive adaptable and demonstrates initiative in a fast-paced environment with competing priorities
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Perks and Benefits
Beyond competitive pay you can receive incentive awards for your performance. Other great perks include 401(k) match stock purchase plan paid parental leave PTO multiple health plans and much more.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes we are the Fortune #1 company. But youll quickly find were a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the worlds most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and youll discover why we are a world leader in a culture of belonging sustainability and community involvement. From day one youll be empowered and equipped to do the best work of your life.
Walmart Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates customers and the communities we serve live better when
At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more.You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable.For information about PTO see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
2 years supervisory experience.Preferred Qualifications...
Primary Location...
702 Sw 8Th St Bentonville AR 72716 United States of America
Required Experience:
Senior Manager
Employment Type
Full-Time
