EARN Case Manager
EARN Case Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Salary $45000 year
Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then the EARN Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
- To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement
- Due to the dynamics of working with individuals this position necessitates an individual who is comfortable working in an environment that is constantly evolving
- This position requires an organized individual who can efficiently handle several responsibilities simultaneously
Responsibilities
- Responsible for participation tracking and monitoring data entry into CWDS in accordance with activity codes and barrier identification and resolution
- Accurately complete required documentation for enrollment
- Assist in the preparation of weekly project reports (participation placement etc.)
- Work with government officials and partnering agencies to ensure appropriate documentation is completed and received
- Create solutions to participant attendance problems
- Maintain organized database of clients and keep detailed documentation of all contacts with clients
- Coordinate participant retention services and accommodate participant work schedules
- Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
- Share information with appropriate staff and/or funding agencies
- Maintain participant files as specified by contractor
- Ensure participants follow through with planned activities as outlined in contract with funding agency
- Help to ensure that positive outcomes and goals are met as required by contract
- Conduct a comprehensive household assessment within 14 business days after the enrollment date
- Assess participants social indicators of health (SIOH)
- Create an Individual Employment Plan (IEP) in CWDS by utilizing a comprehensive household assessment
- Ensure intensive case management through coaching peer-to-peer experiences and ongoing contact
- Identify and refer the participant and/or their family to the appropriate local community resource(s) to achieve goals identified in the IEP
- Advocate for the participant and their family when connecting to local community resources by providing participants referrals and follow-up
- Provide access to at least one qualified Social Service Professional (SSP) to provide mental social physical emotional and behavioral health support
- Record all referrals to the social service professional in CWDS along with outcomes.
- Facilitate the transfer of participants to other DHS employment and training programs
- Document excused absence time in the case narrative and devise make-up plans if necessary
- Identify provide access to and document the use of supportive services
- Maintain case notes following DHS policies in the system of record
- Advocate for participation at DST meetings
- Verify employment hours through paystubs documentation from the employer or DHS-approved Employment Verification Form (EVF)
- Identify participants whose TANF cash budget has closed and place them in the Job Retention phase of the program.
- Verify employment at 6 months (183 days) and 12 months (365 days) after retention begins
- Other opportunities as available
Qualifications
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone computer and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- College degree or equivalent experience required
- Customer service experience preferred
- A working knowledge of MS Office
Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!
EDSI is a progressive forward-thinking family-owned company that is B Corp Certified.
Required Experience:
Manager
Employment Type
Full-Time
