HR Manager, Work Authorization

At Amazon were working to be the earths best employer. To get there we need exceptionally talented bright and driven people. The Work Authorization Team is looking for a smart and passionate candidate to lead a team of HR Specialists.

The Work Authorization team at Amazon is a group of experienced subject matter experts who in partnership with Legal and Risk and Compliance (R&C) works to mitigate the risks of legal non-compliance financial penalty or reputational damage to Amazon or our employees by preventing unauthorized working across the globe.

As Mgr III HR Specialist AMER Work Authorization you will act as the single threaded leader for the AMER region. You will leverage subject matter expertise to implement compliance controls and operational excellence to continuously reduce compliance defects in the region and ensure ongoing business developments align to legal compliance requirements. You will implement employee experience improvements when completing and adhering to Work Authorization processes to continuously improve employee sentiment. You will provide domain expert support at a strategic level to ensure business strategies product development and technology solutions work backwards from Work Authorization legal requirements and mitigate compliance risk effectively. You will surveil for ongoing regulatory changes business operational changes and adjust experiences processes and mechanisms to ensure maintenance of a compliant program to prevent financial penalties regulatory risk and law enforcement activity in each country. You will provide domain expert support to key PXT stakeholders such as internal WA and external AET service teams WFS recruiters and Regional PXT Partners at a tactical level to handle engagement training content management customer and legal questions escalations and case specific support.


Key job responsibilities
In partnership with other service owners and tech teams develop technology roadmap to support and scale a program that is durable sustainable and flexible.
Working backwards from the customer own and design the optimal journey based on the needs of various personas.
Define success metrics and regularly audit the program to drive compliance and service enhancements.
As the single threaded leader create concise narratives using data to articulate short- and long-term strategic program needs such as in 3-year plans and OP documents advocating for resources and funding needed as well as business health and scope of services.
Own create and conduct weekly project updates and monthly business reviews with stakeholders on project updates health key initiatives and future planning.
Earn trust and influence across stakeholder teams such as Immigration PXT Workforce Staffing Internal Transfers Risk and Compliance Legal and Public Policy to create a true cross functional vision.
Hire and develop a team of HR specialists focused on continuous program improvements and service delivery.


- Bachelors degree or 2 years of Amazon (blue badge/FTE) experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience as an HR Business Partner or experience in an HR functional area including but not limited HRP HR services or recruiting

- 5 years of leading large complex programs experience
- Knowledge of compensation/total rewards talent management performance management compliance and organization design and development
- Experience managing cross-functional projects and initiatives

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.