Patient Service Specialist - Medical Front Office
Patient Service Specialist - Medical Front Office
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Job Description
Overview
Baylor Scott & White Institute for Rehabilitation
Argyle TX
Patient Service Specialist (PSS)
Hours: Mon/Wed 9a-7p Tues 7a-4pThurs 8a-5p Fri 7a-1p
Subject to change
Full Time
Compensation depends upon candidates years of experience and internal equity.
This is an entry-level position.
Starting salary: $18 - $25 per hourbased off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
- Health Dental and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
- PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities
Looking for a customer service detail oriented individual who is able to work in a fast paced environment. Tasks include check in check out insurance verifications scheduling reports faxing and scanning and other office duties.
- Coordinates patient appointments working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance obtaining required authorizations before patient visit and explains benefits financial responsibilities billing and outpatient policies.
- Collects toward patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients other department and physicians.
- Maintains office orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
Qualifications
- HS diploma or GED is required
Preferred Experience
- Customer service experience
- Knowledge of insurance verification
- Healthcare medical or dental office administration
Additional Data
Equal Opportunity Employer including Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Unclear
