Office Services Supervisor Sr.

Title: Office Services Supervisor Sr.

State Role Title: Administrative and Office Specialist III

Hiring Range: $51644.00 - $57915.00

Pay Band: 3

Agency: Virginia Department of Health

Location:VIRGINIA BEACH HQ

Agency Website:

Recruitment Type: General Public - G

Job Duties

Do you enjoy working with the public The Virginia Beach Department of Public Health is seeking an individual with excellent interpersonal skills to work in a friendly fast-paced medical clinic as an Office Services Supervisor Sr on our Clinic Administrative Team. The successful candidate will be part of a multi-disciplinary team that is responsible for Performance Management Insurance Billing and Coding Eligibility HIPAA/Records Retention oversight Program Management/Compliance for multiple programs: Tuberculosis Dental Immunization STI Family Planning etc. and superior customer service within the medical clinic. The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians.

The Virginia Department of Health offers 12 paid holidays medical dental vision and life insurance retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick family/personal and annual leave.

Minimum Qualifications

Considerable knowledge of supervisor principals/practices financial guidelines and accounts receivable policies/procedures.
Excellent customer service and communications skills (oral and written)
Ability to work independently with minimal supervision
Ability to work and contribute within collaborative relationships including the public

Additional Considerations

Experience supervising in a healthcare/medical setting
Experience in patient confidentially (HIPAA) and/or Library of Virginia Laws
Experience managing staff in a single specialty medical office
Experience working with medical insurances within a medical office environment
Experience with applying CPT and ICD-10 coding
Experience providing oversight of multiple programs at any given time
Experience completing/overseeing accounts receivables

Special Instructions

You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered.
Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include
relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check
and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion
List check employment reference check and E-Verify. Other financial credit driving background checks or
completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted
without regard to race (or traits historically associated with race including hair texture hair type and
protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation;
gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and
pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can
be found in the bottom banner of our website: .

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening
Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date
for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this
application. This information will help us evaluate your credentials and qualifications for the job. Failure to
respond to any questions may disqualify you from further consideration.

Contact Information

Name: Cydnee Stuckey

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.