Support Services Representative
Support Services Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights Zinnia simplifies the experience of buying selling and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold team up deliver value and that we do. Zinnia has over $180 billion in assets under administration serves 100 carrier clients 2500 distributors and partners and over 2 million policyholders.
Who You Are:
Support Services Representatives process incoming mail for scanning and data entry as a part of ingestion into workflow systems for all Zinnia clients. Responsibilities also include records tracking handling and retrieval.
What Youll Do:
- Sort scan and index incoming mail for all Zinnia clients;
- Review contents of incoming mail and determine which process the work type will follow;
- Complete data entry and handle additional related administrative projects and assignments;
- Deal effectively with others and possess good interpersonal and teamwork skills and have the ability to work independently on assigned tasks; and
- Preserve store track and provide the ability to retrieve corporate records.
- Process incoming money by entering necessary data into the appropriate cash management system and money reconciliation.
- Run reports pull original documents and process incoming transfer paperwork for all Zinnia clients while maintaining an adequate quality rating on the work performed.
What Youll Need:
- High school diploma or equivalent required.
- Relevant experience and basic knowledge of imaging cash processing and record management techniques are considered an asset;
- Proficiency in keyboarding such as 40 wpm and 10-key skills;
- Must be willing to work flexible hours and additional hours as workload demands;
- Must be able to deal effectively with others and possess good teamwork skills;
- Ability to adapt to change in work assignments and work under time driven deadlines
- Ability to pick up boxes weighing up to 35 lbs.
WHATS IN IT FOR YOU
Zinnia offers excellent career progression and competitive compensation. We offer great benefits including health/dental insurance parental leave 401(k) incentive/bonus opportunity tuition reimbursement and so much looking for the best and brightest innovators in the industry to join our team. At Zinnia you collaborate with smart creative professionals who are dedicated to delivering cutting-edge technologies deeper data insights and enhanced services to transform how insurance is done. Visit our website at for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability.
Notice for California residents: Information about how we collect and use your personal information can be foundhere.
Required Experience:
Unclear Seniority
Employment Type
Full Time
