Area League Manager
Area League Manager
Posted on :
28-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
28-06-2025
Job Description
In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.
About Us
Be a part of our Award Winning Team: #1 Best NonProfit to Work for& 2023 & NVFS CARE Award Winner for& 2024
Mission
USTA Mid-Atlantic Foundation is seeking a full-time Area League Manager to create implement and grow Adult Tennis League Programs within the Mid-Atlantic Section.
This position reports directly to a Sr. Manager of USTA Leagues and works collaboratively with other team members and departments. The Area League Manager will serve as a key member of the USTA Mid-Atlantic Foundation Programs & Services team to help grow the game of tennis and support the organizations mission.
Responsibilities
League Program Administration
- Develops sets up and schedules USTA tennis Leagues for each season for assigned areas.
- Builds relationships with new and existing facilities in League areas and collaborates with facility managers for League program needs.
- Recruits and trains local captains players and volunteers.
- Provides customer service for all local adult tennis Leagues by assisting facilities players captains volunteers and teams. Answers calls and messages in a timely manner.
- Identifies opportunities to create/facilitate new League offerings within the League area.
- Identifies areas of improvement to current delivery of the League program within the area(s) through player & captain feedback and surveys.
- Advises and maintains budgets by tracking and projecting monthly revenue and expenses and adhering to guidelines.
- Monitors and tracks local participation and player & captain growth and retention providing up-to-date accurate data entry.
Education & Marketing
- Promotes League programs in designated communities to ensure program development growth and success.
- Facilitates and/or attends educational meetings and presents to potential players community members teaching professionals facilities and other tennis providers to promote the USTA League program.
- Facilitates and/or attends meetings or events related to USTA League play in the community.
- Assists League Team with education and initiatives around player retention and captain education and recognition to include creating and/or leading webinars how to videos newsletters etc.
- Markets and recruits teams for upcoming seasons and collaborates with the marketing team on League marketing efforts.
- Provides program communication to volunteers facilities captains and players.
Onsite Event Management
- Act as Tournament Director and/or Tournament Manager at assigned League Championships up to 4-6 weekends per year to include but not limited to:
- Physical set-up of site(s):
- Locate/organize supplies - tournament box tables tents balls etc.
- Hang banners organize captains/players gifts
- Coordinate tasks using tournament management system to include but not limited to:
- Validate submitted lineups
- Send reminders notices & court assignments
- Confirm event winners
- Distribute event survey
- Communicate and resolve challenges with facility Officials and players/captains
- Monitor and respond to messages in the tournament management system & League Championships account where applicable
- Monitor weather along with Official and communicate adjustments
- Present awards to event champions and finalists
- Provide advancing team information to Championship Manager
- Manage volunteers/vendors on site as needed
- Upload photographs from events for the Marketing team
Requirements - What are we looking for
- Mission and culture contributor: First and foremost - someone committed to the mission and vision of the USTA Mid-Atlantic Foundation.
- Above-and-beyond initiative: Someone who is self-motivated action-oriented and resourceful in accomplishing their work. Someone who will be flexible comfortable with rapid change and is meticulous about follow through. Someone who thinks ahead and is proactive in their approach to their work.
- Excellent communicator: Someone who excels at and loves keeping everyone informed in a concise clear and compelling manner. This includes exceptional written and verbal communication as well as the confidence to engage with individuals face-to-face especially when providing or receiving feedback. Strong communication is key to fostering collaboration ensuring alignment and driving success in this role.
- Technology enthusiast : Someone who embraces mastering new systems and enjoys using technology and innovation to increase productivity.
- Strong entrepreneurial and problem-solving spirit: Someone who doesnt spend time thinking about what they cant do but instead asks themselves why cant I You get excited by the idea of aggressive challenges and big goals. You want to push the boundaries of what is possible. You make calculated moves when acting on your ideas and can stay agile and adapt in a setting of ambiguity.
- Exceptional organizational skills and follow-up: Someone who has a great foundation of methodical personal organization that gives them the confidence to reach deadlines and achieve outcomes even when there are numerous other priorities. Must be able to handle multiple concurrent tasks and assignments in an effective manner.
- A teammate and collaborator: Beyond individual contributions someone that has experience and enjoys brainstorming and working with others. Someone who respects and embraces the diversity that each individual provides to the organization.
Minimum Qualifications:
- High school diploma or equivalent required.
- 1 - 2 years of program management experience required .
- 1 - 2 years of customer service experience required preferably in a fast-paced team-oriented environment.
- 1 - 2 years of related nonprofit industry or recreation/sports management preferred.
- Proficient with Google Suite to include G-Mail Google Sheets Google Docs Google Slides Google Drive preferred.
- Experience with program management or registration software preferred.
- Must possess and maintain a valid driver license and a record that meets our companys insurance standards.
- Should be able to travel frequently within the assigned area and have reliable transportation.
- Must be able to professionally handle sensitive information and maintain confidentiality.
- Must be able to learn quickly and handle multiple concurrent tasks and assignments in an effective manner.
- Physical Requirements of the Job: Spend frequent time making repetitive motions; spend frequent time sitting standing and walking; spend frequent time using your hands to handle reach control or feel objects tools or controls. Lifting up to 25lbs with or without assistance.
If this is a role that excites you please apply. We look forward to learning more about you and the unique experiences you would bring to this role.
Area League Manager FAQs
- Who will the Area League Manager be working with The Area League Manager will be reporting to a Sr. Manager of USTA Leagues. This position will work closely with other members of the League Team as well as other departments such as Marketing & Communications.
- Is your team currently remote Will this stay remote long term We are currently operating remotely. This role can be based anywhere in the Mid-Atlantic region of MD DC VA & WV area. This person would need to travel for the job as follows:
- To meet facility managers and do facility visits in the area of responsibility.
- To host periodic League Captain meetings in the assigned area of responsibility.
- To manage onsite championship events 4-6 times a year (this would normally be for four days - Thursday Friday Saturday and Sunday).
- To attend sectional or national meetings/conferences/workshops as assigned.
- This person will need to attend all in-person staff retreat meetings as required. We typically have two staff meetings per year.
- What is USTA Mid-Atlantics approach to a diverse and equitable workforce We strive to create a workplace where everyone feels empowered to bring their full authentic selves to work and where everyones voice is heard. You can read our diversity statement below but we want to take it a step further because creating a diverse and equitable workforce and workplace culture goes beyond a diversity statement in a job posting. We will continue the journey to educate foster cultivate and preserve a culture of diversity equity and inclusion within the organization and beyond.
USTA Mid-Atlantic Foundation Diversity StatementWe are committed to a diverse equitable and inclusive workplace in which everyone is welcomed valued and supported. USTA Mid-Atlantic Foundation recruits employs compensates and promotes without regard to race color religion sex sexual orientation gender identity or expression national origin age physical or mental disability genetic or family medical history marital parental veteran or military status political affiliation or any other status protected by applicable federal state or local law.
- What does the hiring process consist of The first step is to APPLY!
- Apply - We will be accepting applications Tuesday June 17 2025 through Tuesday July 1 may be extended depending on the number of applicants we receive.
- Initial Interviews will be scheduled with the Talent Acquisition & Talent Acquisition Specialist. Initial Interviews are typically 30-45 minutes.
- Second Interviews will be scheduled with the Sr. Manager of Adult Leagues if selected based on the Initial interview. This interview is typically 1 hour in length.
- Final Interviews may be scheduled with the CEO Sr. Director Programs & Services and HR Manager for final selection. This interview is typically 30 minutes in length.
- Final Offer will be made by HR. If an offer is accepted new hire paperwork and background check instructions will be sent electronically to the candidate for completion. Start date will be determined by mutual agreement and orientation will be scheduled once background check results are received.
- Expected Start Date: This entire process from the date the posting ends to date an offer is made can take up to 3 6 weeks. Expected start date is between Monday July 14 2025 - Monday July 28 2025.
- How much does this position pay How many hours is considered FT This is an exempt position with a salary of $60000. Compensation is commensurate with experience. Bonus eligibility is determined annually. Full-time employees regularly work 35 - 40 hours per week.
Benefits
Most benefits are effective on the first day of employment. Below is a list of current benefit offerings highlights subject to change at the sole discretion of the employer.
GREAT HEALTH INSURANCE & MEDICAL ADVOCACY
Choice of 2 Anthem Health Plans: $0 Deductible PPO OR HDHP with HSA
Delta Dental & Vision Plan
Employer paid STD LTD and Life Insurance
Voluntary Critical Illness & Accident Plans through Guardian
BetterHelp Online Therapy Up to 2 Sessions per month paid for by USTA Mid-Atlantic
Calm App Annual subscription paid for by USTA Mid-Atlantic.
Employee Assistance Program & Medical Advocacy Program through Lytle
FLEXIBLE WORK ENVIRONMENT WITH FLEXIBLE TIME-OFF
PTO - 22 days
Remote Work - Work remotely from anywhere in the Mid-Atlantic Section.
Holidays -18 days total which includes your Birthday and a week off for Winter Break during the holidays.
Volunteer Time Off - 14 hours annually
Paid Parental Leave - 6 weeks to bond with your new child.
Bereavement - Loss is one of the toughest things you can experience in your lifetime. That is why we offer more time than the average company. We even have bereavement if you lose a pet.
PROFESSIONAL DEVELOPMENT
Professional Coaching - Get 6 months of coaching from certified professionals when hired at USTA Mid-Atlantic.
Tuition & Education Reimbursement - $2500.00 annually
RETIREMENT & SAVINGS PLANS
401k Plan with Employer Match - We match up to 4% of your compensation when you contribute 5% or more. (100% match on the first 3% 50% match on the next 4% with a 5% employee deferral.)
Healthcare & Dependent Care FSA - Save money on a pre-tax basis to pay for eligible health dental vision expenses. Save pre-tax money for eligible dependent care expenses such as childcare and summer camps. It lowers your taxable income!
Voluntary College America 529 Plan - Save money on a pre-tax basis for college tuition and other expenses.
MetLaw Legal Plan - Get large discounts on many legal services. Unlimited free consultations allowed so you can pick the right lawyer for you.
OTHER PERKS & DISCOUNTS
Monthly Cell Phone Reimbursement Up to $70.00 monthly
Monthly Health & Wellness Reimbursement - Up to $50.00 monthly to pay for anything that is health & wellness related.
Tennis/Pickleball Activity & Equipment Reimbursement - Up to $500.00 annually to pay for any tennis or pickleball court fees League fees lessons and equipment. Prorated based on date of hire.
Going Cheap Flights - We provide an annual premier subscription on flight discounts so you can take advantage of all the time off!
YNAB (You Need A Budget) - We pay for an annual subscription so you can get your money in order.
Travel Stipend for Reproductive Rights Pet Insurance Discount through ASPCA
Choice of 2 Anthem Health Plans: $0 Deductible PPO OR HDHP with HSA
Delta Dental & Vision Plan
Employer paid STD LTD and Life Insurance
Voluntary Critical Illness & Accident Plans through Guardian
BetterHelp Online Therapy Up to 2 Sessions per month paid for by USTA Mid-Atlantic
Calm App Annual subscription paid for by USTA Mid-Atlantic.
Employee Assistance Program & Medical Advocacy Program through Lytle
FLEXIBLE WORK ENVIRONMENT WITH FLEXIBLE TIME-OFF
PTO - 22 days
Remote Work - Work remotely from anywhere in the Mid-Atlantic Section.
Holidays -18 days total which includes your Birthday and a week off for Winter Break during the holidays.
Volunteer Time Off - 14 hours annually
Paid Parental Leave - 6 weeks to bond with your new child.
Bereavement - Loss is one of the toughest things you can experience in your lifetime. That is why we offer more time than the average company. We even have bereavement if you lose a pet.
PROFESSIONAL DEVELOPMENT
Professional Coaching - Get 6 months of coaching from certified professionals when hired at USTA Mid-Atlantic.
Tuition & Education Reimbursement - $2500.00 annually
RETIREMENT & SAVINGS PLANS
401k Plan with Employer Match - We match up to 4% of your compensation when you contribute 5% or more. (100% match on the first 3% 50% match on the next 4% with a 5% employee deferral.)
Healthcare & Dependent Care FSA - Save money on a pre-tax basis to pay for eligible health dental vision expenses. Save pre-tax money for eligible dependent care expenses such as childcare and summer camps. It lowers your taxable income!
Voluntary College America 529 Plan - Save money on a pre-tax basis for college tuition and other expenses.
MetLaw Legal Plan - Get large discounts on many legal services. Unlimited free consultations allowed so you can pick the right lawyer for you.
OTHER PERKS & DISCOUNTS
Monthly Cell Phone Reimbursement Up to $70.00 monthly
Monthly Health & Wellness Reimbursement - Up to $50.00 monthly to pay for anything that is health & wellness related.
Tennis/Pickleball Activity & Equipment Reimbursement - Up to $500.00 annually to pay for any tennis or pickleball court fees League fees lessons and equipment. Prorated based on date of hire.
Going Cheap Flights - We provide an annual premier subscription on flight discounts so you can take advantage of all the time off!
YNAB (You Need A Budget) - We pay for an annual subscription so you can get your money in order.
Travel Stipend for Reproductive Rights Pet Insurance Discount through ASPCA
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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