German Customer Service for Cruise Line
German Customer Service for Cruise Line
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Customer Representative (German-speaking) Cruise Line
Remote from Porto Portugal
Languages: German (C1) & English (B2)
About the Role
Join a global leader in tech and services supporting a major cruise line brand. As part of our remote team in Portugal youll help customers plan and manage their dream holidays selling packages answering queries and offering top-notch service.
What Youll Do
-
Sell and upsell cruise packages and extras
-
Support customers with bookings and post-booking issues
-
Assist travel agents with reservations
-
Answer questions on destinations documentation and pricing
What Were Looking For
-
Fluent German (C1) and good English (B2)
-
Strong communication and multitasking skills
-
Attention to detail and customer-first mindset
-
Experience in customer service or sales is a plus
Whats in It for You
-
Full-time contract with long-term potential
-
Remote work from Porto
-
Performance bonus paid training
-
Career development & internal growth opportunities
-
Referral bonus program
You must be legally authorised to work in Portugal.
Remote role based in Porto Portugal.
Employment Type
Full Time
