Start Date: 16-Jul
Nature Of The Account: Travel
Type of Support: Voice
Work Arrangement: 100% Onsite
Shift Schedule Restdays: 24x7
Educational Requirement: College Graduate
Job Description:
- Do one on one coaching with agents with focus on closing techniques objection handling and script adherance
- Align with Sales Manager and Team Leads in aligning the coaching priorities with business objectives
- Ensure compliance with client-approved scripts legal disclosures and quality standards
- Analyze Daily and Weekly performance reports
Qualifications:
- Minimum 1 year experience in coaching or leading a sales team (preferably in call center environment
- Experience in handling KPIs related to sales quota for any products
- Strong understanding on handling objections
- Can negotiate
- Process knowledge in Sales CRM QA Tools and Excel Dashboards