Team Support Worker
Team Support Worker
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Job Description
Organisation:Leicestershire County Council
WorkLocation:County Hall
WorkerCategory:Hybrid Worker
Salary: 25998 - 27273 per annum (pro rata for part time)
WorkingHours:18.5 hours Per Week
ContractType:Permanent
Closing Date:8th July 2025
Are you looking for a rewarding career in Admin/Quality Performance.
Working alongside teams to enable them to achieve the best outcomes for people living in Leicestershire.
About the Role
To assist in the management coordination and development of a comprehensive county wide Team Support Service across Adults & Communities Care Pathway whilst maintaining a high-quality responsive customer service.
To work closely with designated teams in order to provide specialist support co-ordinating multi-agency support and assisting Care Pathway teams in the management of case work and the support of adult service users as appropriate.
To ensure that designated data sets are imported created and maintained in an accurate manner and produce high quality analytical dashboards in a range of formats including the TOM tracker to inform performance planning and reporting.
A DBS enhanced check for a regulated activity is required for this post.
This role is a Safety Critical Post and consequently subject to random drug and alcohol testing in accordance with our policies and procedures. If successful in being appointed to the role you will be required to agree to a planned test and achieve a negative result as part of any conditional offer of employment and/or during your probationary period. A copy of our Substance Misuse Policy and Procedure is available upon request.
About You
To apply for this post you must have:
- A good level of demonstrable and relevant experience of working in an administrative field and to have a flexible approach and the ability to work under pressure. Organising asks to meet competing priorities.
- To be self-motivated and able to work on own initiative (to resolve queries or problems) or as part of a team.
- To have the ability to always maintain strict confidentiality.
- Experience of developing and maintaining computer based and manual record systems also using Microsoft office including Microsoft outlook word excel and power point to a high standard.
- The preparation of reports spreadsheets correspondence and other documentation.
- To communicate clearly and accurately by telephone in person and in writing with a wide range of people within and outside the Department.
Wed also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the interview process.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working
We are keen to support employees to balance their working life with other commitments. Thereforewherever possible we will consider working arrangements that suit an individuals personal circumstanceswhilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This mayinclude requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in theOur Working Stylespage on our career site.
For more information or an informal discussion please contact:
Philippa Whait Senior Team Support Worker
Telephone:
Email:
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job please click Apply Now. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section more information see theHow to Applysection on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post pleasecontact our Employee Service Centre: applying for this post you agree to ourTerms and Conditions.
Employment Type
Full-Time
