DescriptionResponsible for daily report distribution mail room responsibilities maintenance / oversight of department office equipment as assigned and depending upon department needs.
ResponsibilitiesRole & Responsibilities:
- Performs secretarial/registration functions in various areas throughout Radiology
- Promptly and courteously answers telephones and intercoms directs calls to the appropriate person.
- Enters books and schedules cases into IDXRAD system.
- Maintains and updates patient registration information into the computer to assure accuracy.
- Processes requisitions and other forms for diagnostic procedures.
- Registers private patients according to procedures
- Verification of patients eligibility coverage in Eagle through (EMEVS OMNI HDX and BCLI)
- Post entries for required patient tracking milestones.
- Collect up-front payment.
- Scans patient documents as required to include insurance card and picture ID
- Cancels and reschedule exams.
- Assures that records requisitions and other forms are accurate and complete.
- Assures that clinical histories are pertinent for requested exam and alert the technologist or supervisor of discrepancies.
- Maintains ethical conduct towards patients physicians and peers
- Issues and records appointments and follow up for patients.
- Screens for pertinent medical information.
- Prepares and prints schedule for the next day.
- Confirms scheduled procedures for outpatients.
- Maintains cleanliness of work area.
- Distributes all patient satisfaction surveys to fill out by patients greets interacts and appropriately directs patients and other persons entering the department.
- Makes appropriate copies of patient information as needed.
- Informs appropriate personnel of needed repairs to equipment or unsafe conditions
- Attends in-services and other professional development meetings as required
- Clearly and accurately communicate and relay information. Customer service skills professional and courteous attitude.
- Ability to interact effectively with patients/physicians/and staff.
- Follows all HIPAA and other federal/state agency requirements regarding proper handling of PHI documents
- Other duties as assigned.
QualificationsRequirements:
- High School Diploma required
- Data entry skills
- Proficient in Microsoft Word and Excel spreadsheets.
- Experience with IDX 10 and Eagle registration patient scheduling & oracle application preferred.
- Ability to handle multiple priorities and to deal calmly with individuals under stress.
- Excellent written and oral communication Effective interpersonal and communication skills required excellent telephone etiquette Knowledge of medical terminology strongly preferred
Collective bargaining unit: SEIU 1199-MSB
SEIU 1199 at Mount Sinai Brooklyn CBF - OP Radiology Breast Imaging - BKL Mount Sinai Brooklyn