Sales Engineer, SE Desk

About the role:

This is an exciting entry level role that will allow you to come into Samsara and build a career as a Sales Engineer. As a Sales Engineer (SE) at Samsara youd be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management fleet maintenance strategies global asset management machine control systems/diagnostics system integration and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors hands-on installation/deployment scenarios carrier networks cloud infrastructure and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.

This is a remote position open to candidates residing in the US except Alaska Austin Metro Boulder Metro California Chicago Metro Connecticut Dallas Metro Denver Metro Houston Metro Maryland Massachusetts New Jersey New York Rhode Island Seattle Metro and Washington D.C.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will:

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT AI computer vision) meets the road of driving digital transformation for physical operations.
• Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call.
• Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team.
• Understand how our devices are installed (enough to explain to a prospect over the phone).
• Educate customers on technical aspects of APIs and be able to deploy scripts leveraging the Samsara API to a testing environment on demand.
• Be an advocate for your AEs prospects and customers when it comes to internal tech conversations.
• Act as a liaison between Samsaras product and sales teams translating technical feedback and enrolling the right customers in our beta programs.
• Champion role model and embed Samsaras values and operating principles as we scale globally and across new offices.

Minimum requirements for this role:

• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting cloud software cloud-connected hardware computer networking business systems integration automation and control systems
• Must be located within and authorized to work in the United States

An ideal candidate also has:

• Bachelors of Science degree or advanced education in Electrical Engineering Computer Science Mechanical Engineering Industrial Engineering or related discipline
• Work experience in task automation scripting and transferring data between systems using Bash Python JavaScript or equivalent language
• Work experience building solutions leveraging open APIs
• Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration home automation building things with raspberry pi arduino etc.)