Computer Technician, Corporate IT
Computer Technician, Corporate IT
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USD 70000 - 80000
1 Vacancy
Job Description
Computer Technician Corporate IT
Job ID: CORP-SYSADMIN-1534126
Position Type: Full Time
Location: Colorado Springs Colorado. This is not a remote position.
Salary Range: In compliance with Colorados Equal Pay for Equal Work Act the salary range for this role is $70000 - $80000. Final compensation for this role will be determined by various factors such as a candidates relevant work experience skills certifications and geographic location.
Additional Compensation: This position is eligible for an end-of-year bonus.
Employment Benefits: Bluestaq offers a wide range of competitive benefits including Medical Dental Vision Life Insurance Disability Insurance Paid Leave and 401k. For more information regarding Bluestaq benefits please visit Innovation Powers Impact
Ready to turn your expertise into impact Welcome to Bluestaq.
About Bluestaq
At Bluestaq were not just another tech company-were a mission-driven team of innovators problem-solvers and trailblazers. Whether supporting space exploration defense systems global alliances government initiatives healthcare advancements or commercial breakthroughs our work spans industries that shape the future. Founded in 2018 Bluestaq has quickly become a leader in enterprise software and secure data management. Our name A nod to our roots-blue (military shorthand for the good guys) and staq (as in software stack).
Recognized Excellence
We dont just talk about excellence-we deliver it. Bluestaq has earned national recognition as one of Inc. Magazines Fastest-Growing Private Companies and is consistently ranked among Colorados Best Workplaces. Whether were supporting national security enabling healthcare advancements or driving commercial innovation were committed to building data management solutions that matter.
Why Colorado Springs
- Tech Talent Hotspot - Ranked #2 up-and-coming tech market in North America by CBRE (2024).
- Top Place to Live - Named #3 Best Place to Live in the U.S. and Most Desirable City overall by U.S. News (2024-25).
- Neighborly Spirit - Recognized as Americas Most Neighborly City (2024) for community engagement and quality of life.
- Active Lifestyle Hub - Top 5 for hiking and fitness blending outdoor recreation and wellness (2022).
- Pet-Friendly Leader - Ranked #1 Most Pet-Friendly City in the U.S. (2023) for furry scaly and feathery friends.
- Womens Workforce Haven - Ranked #6 Best City for Women in the Workforce by Checkr (2025) highlighting earning potential and female leadership opportunities.
With 300 days of sunshine and the Rocky Mountains as your backdrop Colorado Springs offers the perfect mix of urban energy and outdoor adventure.
Join the Mission
Ready to push boundaries with tech that transforms industries At Bluestaq we engineer secure scalable data ecosystems for space defense healthcare and beyond. Join us to tackle mission-critical challenges protect the worlds most valuable data and build whats next. Lets make extraordinary possible - together.
Empower Critical Systems and Data
Are you ready to be the front line of support for a fast-paced mission-driven technology company We are seeking a Tier One Help Desk Technician to join our Corporate IT team and ensure the seamless functioning of Bluestaqs internal systems and infrastructure. In this role youll support the people who power our innovation-providing essential technical assistance maintaining hardware readiness and enabling new team members to hit the ground running. This is your opportunity to support an award-winning workplace where every device and login matters.
Why This Role Matters
Every great company runs on reliable systems-and behind those systems is a responsive capable IT team. As our first point of contact for technical issues youll ensure our teams stay connected secure and productive. Whether onboarding new hires or solving tech hiccups your work directly impacts the employee experience and operational success. If youre passionate about helping people solving problems and keeping technology running smoothly this is your chance to make a real impact.
Responsibilities:
- Serve as the initial point of contact for all IT-related issues and service requests via phone email or ticketing system.
- Provide Tier 1 technical support including troubleshooting basic hardware software and network issues.
- Assist in the setup and configuration of new user workstations including desktops laptops monitors and peripherals.
- Onboard new users by creating accounts assigning hardware and guiding them through initial system access.
- Support desk and workstation setup including cable management and hardware installation.
- Manage the lifecycle of leased devices including tracking returns and renewals.
- Maintain up-to-date records of all IT hardware and peripheral inventory.
- Escalate unresolved issues to higher-level support staff as necessary.
- Stay informed of IT best practices and emerging hardware trends relevant to Tier 1 support.
Qualifications:
- Associate degree in Information Technology Computer Science or related field (or equivalent work experience).
- 2 years of experience in a help desk or technical support role preferred.
- Basic understanding of computer systems mobile devices and other tech products.
- Familiarity with network fundamentals (e.g. IP addressing DNS DHCP).
- Strong customer service and communication skills.
- Ability to prioritize and manage multiple tasks effectively.
- Detail-oriented with strong organizational skills.
Preferred Qualifications:
- Experience using Atlassian Jira and Confluence
- Knowledge of Microsoft 365 user administration.
- Familiarity with inventory management systems and asset tracking tools.
Required Education: 2 years of help desk experience with an Associate degree with 2 additional years beyond the minimum required may be substituted in lieu of a degree OR a High School Diploma with 4 additional years beyond the minimum required may be substituted in lieu of a degree.
Date the Position Closes: Applications will be accepted until Monday August 25 2025 or until the position is filled whichever comes first.
Clearance Requirement: This position requires the ability to obtain a TS/SCI Clearance. To be eligible for a security clearance US Citizenship is required and an employee must agree to participate in a background screen and credit check. Eligibility for a TS/SCI Clearance will be assessed as part of the onboarding process or based on programmatic needs.
Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Bluestaq is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis age 40 and over color disability gender identity genetic information military or veteran status national origin race religion sex sexual orientation or any other status protected by state or local law.
Bluestaq will make reasonable accommodations for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief unless doing so would result in an undue hardship to Bluestaq or a direct threat. Employees needing such accommodation are instructed to contact Human Resources immediately at
Required Experience:
IC
Employment Type
Full-Time
