Customer Care Receptionist/Data Clerk, Bilingual
Customer Care Receptionist/Data Clerk, Bilingual
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Job Description
Full Job Description:Customer Care Receptionist/Data Clerk Bilingual
Grade: Hourly 7 H-7
Tulsa Public Schools existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the Salary Schedule for the corresponding Salary Grade (listed above).
For information about salary and benefits forthis position please visit ourCompensation and Benefits website.
Position Summary: Provides Spanish translation and interpretation assistance with internaland external customers. Answers and directs incoming phone calls to all departments in theEnrollment Center. Communicates on a positive basis with patrons school personnel andstudents. Signs for all deliveries to the building and ensures distribution to the correctdepartment. Serves as a liaison with the building custodian. Greets and directs customersprovides enrollment information to patrons oversees and answers the Spanish phone callsystem and emails. Maintains visitors logs and processes survey questions. Collects variousdata and updates departmental OKR metrics. Maintains the building security and emergencyplan assists with student records state reporting and other clerical duties as needed.
Minimum Qualifications:
Education:
High School diploma or equivalent
College credit or degree preferred
Experience:
Two (2) years front facing customer service experience
One (1) year experience in K-12 settings that serve low-income students andcommunities
Specialized Knowledge Licenses Etc.:
Fluent in written and oral communication in English and Spanish
Proficient in Microsoft Office Suite and Google Office Suite
Possess or willing to obtain Notary Public
About Our District: At Tulsa Public Schools our mission is to inspire and prepare every student to love learning achieve ambitious goals and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college careers and life. Our core values of equity character excellence team and joy guide how we work and interact with each other and our community.
Employment Type
Full Time
