TechZone Associate
TechZone Associate
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Job Description
TechZone Associate
Work type: On Campus
Location: Normal Illinois
Title: TechZone Associate
Employee Classification: Student Help Regular
Division Name: Finance and Planning
Department: TechZone & Student Technologies
Job Summary
TechZone is a department of Illinois State University that provides technology sales and service assistance to ISU students faculty staff and annuitants.
This is an entry level position and will focus on providing first level assistance to sales and service customers.
In subsequent semesters opportunities for retention or advancement may be available including sales second level technical support or hardware repair.
Additional Information
Student employees are eligible to participate in the Universitys 403(b) Plan. More information can be foundhere.
Pay Rate
$15/hour
Preferred Qualifications
- Enthusiasm for technology and a willingness to learn
- Customer Service experience
- Strong communication and time management skills
- Technology knowledge and troubleshooting experience is not required but advantageous to candidates
Work Hours
Hours will be scheduled around student class schedule/availability. Typical business hours are 9am-5pm Monday-Thursday 9am-4pm Friday and 10am-1pm Saturday. Additional evening/weekend hours may be scheduled for special events.
Functional Expectations
Msut be able to complete the following with or without reasonable accommodations:
-Move about in various locations across campus as needed to complete day-to-work
-Effectively communicate on a daily basis
Proposed Starting Date
8/11/25
Required Applicant Documents
Resume
Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on Apply
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable an employment history review based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
In addition all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986 Public Law 99-603 requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at Failure to comply with this law will result in cancellation of your appointment.
Illinois State University as your employer is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages withholding and employment taxes is accurate. For this reason every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.
Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.
International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.
Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system please call Human Resources at .
Department
TechZone & Student TechnologiesTechZone is a department of Illinois State University that provides technology sales and service assistance to ISU students faculty staff and is an entry level position and will focus on providing first level assistance to sales and service subsequent semesters opportunities for retention or advancement may be available including sales second level technical support or hardware repair.
Current Opportunities
Department
TechZone & Student TechnologiesTechZone is a department of Illinois State University that provides technology sales and service assistance to ISU students faculty staff and is an entry level position and will focus on providing first level assistance to sales and service subsequent semesters opportunities for retention or advancement may be available including sales second level technical support or hardware repair.
Required Experience:
IC
Employment Type
Hourly
