HCV Clinical Coordinator (Clinical Research Assistant 2)

The HCV Clinical Research Assistant 2 will provide seamless connection between providers Peers and patients to facilitate tele-health Hepatitis C care utilizing a harm-reducing and trauma informed approach. Job responsibilities include but are not limited to: Registering patients with OHSU scheduling and managing clinical data in EPIC and practicing closed-loop communication with Peers and providers through secure platforms. The HCV Clinical Research Assistant 2 will also access and organize clinical data in partnership with multiple laboratory platforms communicate results to providers and Peers. The HCV Clinical Research Assistant 2 will capitalize on experience in health services to support patients as they progress through the steps of care needed to become cured of Hepatitis C. Remote work-location.

Key Responsibilities & Performance Standards

Maintain Clinical Data and Records:

• Receives and organizes clinical data from various sources.
• Uploads into EPIC HER
• Enters data into secure databases and provides weekly and/or monthly reports to study team about participant clinical outcomes
• Communicates clinical data to peers and patients

Liaison with Peers:

• Promptly communicates with Peers via secure software (such as SpokMobile) or phone
• Register patients with OHSU
• Schedule patients in EPIC (completes OHSU PAS training)
• Assists peers in prioritizing patients for outreach and clinical follow up
• Assists in Peer training initiatives

Liaison with Providers:

• Promptly communicates with Providers via secure means to arrange tele-health visits
• Assists providers with communication and outreach to Peers and patients

Data Management:

• Tracks patient data regarding hepatitis C via the EPIC Episode of Care and other secure platforms such as OneDrive
• Works closely with the studys Principal Investigators and Peer Supervisor to assure data quality

• Bachelors degree in relevant field; OR
• Associate Degree AND 2 years of relevant experience; OR
• 3 years of relevant experience OR
• Equivalent combination of training and experience

• Bachelors Degree in relevant field
• Must have demonstrated excellent customer service skills both on the phone and in person.
• Must possess energy and drive to coordinate multiple projects simultaneously.
• Ability to use tact and diplomacy to maintain effective working relationships.
• Must have excellent communication analytical and organizational skills: both written and verbal.
• Must be proficient with computers running Windows and PC applications e.g. MS Excel Oracle Access Word and PowerPoint as well as proficiency with HER software EPIC.
• Ability to work independently and as part of a team while being collaborative in resolving problems.
• Ability to prioritize multiple tasks at one time
• 2 years or more experience in a relevant field
• Experience with people who inject drugs Hep C or HIV
• Must possesses valid drivers license;
• Within 1 month of hire person must complete Certification in the Protection of Human Research Subjects (i.e. CITI)

Monday Friday from 9:00am to 5:00pm. Primarily days with additional hours including on weekends as needed. Possible travel between clinic sites and OHSU Campus. Not to exceed 40 hours per week.