drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Morrisville, NC - USA

Monthly Salary drjobs

$ 27669 - 51188

Vacancy

1 Vacancy

Job Description

100791

300 Dominion Dr Morrisville North Carolina 27560

TruGreen accepts applications on an ongoing basis.

Job Description

Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesnt equally impact our future.

We know there is no business without the people behind our brand that make it and our services a reality. You play a critical role in contributing to a high-performing team.

At TruGreen we are committed to our customers our teams our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.

#BeTruGreen and find yourself with a satisfying and rewarding career.

Whats In it for YOU!

  • Awesome teammates who are dedicated to our values customers lawn science and YOU!

  • Competitive wages

  • Opportunities to grow your career

  • Affordable medical and prescription drug plans

  • Financial health resources including 401k

  • Training & Development

  • Paid Time Off/Sick Leave

Your Responsibilities

You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who are looking to enhance their outdoor living space.

Job Requirements

  • High standards for excellence integrity and customer service

  • Excellent customer service skills

  • Ability to resolve conflict in a professional and decisive manner

  • Foundational sales skills to upsell products and services to meet customer needs

  • Written and verbal communication skills for professional business interactions

  • Proficient computer skills especially with Microsoft Office applications (Word Excel Outlook PowerPoint)

  • Familiarity with social media applications (Facebook Instagram LinkedIn)

  • Ability to learn and apply general knowledge of the company products and services

  • Ability to read comprehend and adhere to instructions processes and procedures

  • Keen attention to detail

  • Mathematical skills to calculate (add subtract multiply and divide) in all units of measure using whole numbers and decimals to determine rate ratio and percent

  • Good organizational and time management skills including punctuality for on-time attendance

  • Ability to work independently under general supervision and collaboratively as part of a team

  • Ability to talk and type simultaneously when interacting with customers

  • High school diploma or general education degree (GED); or up to one-year related experience and/or training; or an equivalent combination of education and experience

  • Associate degree from a two-year college or technical school preferred

As Americas number one lawn care company TruGreen is dedicated to using our science-based expertise and local experience to create beautiful healthy properties across the nation. Through our lawn tree & shrub and pest control services we help improve the health and beauty of outdoor spaces everywhere so people can Live Life Outside.

Ability to speak read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills dedication and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment we aim to leverage the unique experiences of veterans creating a richer more dynamic workplace.

Pay Ranges

$27669.00 - $51188.00

This range is based on the qualifications necessary for the position including experience training and other considerations permitted by that may be used when making an offer may include a candidates skills experience and geographic location the expected quality and quantity of work and internal pay alignment as needed. Most candidates will start in the bottom half of the pay upper end of the range will generally be reserved for candidates with extensive employees pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation we offer benefits including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more please visitEEOC/EEO TruGreen ().


California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership we collect personal information about you potentially including personal identifiers contact information protected classifications pre-hire information professional or employment-related information education history and/or medical information for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records) pre-employment drug testing and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



TruGreen performs pre-employment testing.

To view our disclaimer
Experience:

Unclear Seniority

Employment Type

Full-Time

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