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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the worlds largest humanitarian network

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Job Description:

Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

We are seeking a Donor Counselor I. for our Charlotte NC Office located at: 13500 South Point Blvd Ste L. Charlotte NC 28273

Shift Information: Monday - Friday 1:30 PM - 10:00 PM with rotating Saturdays

Pay Information: The salary for this position is $20.24/ hr. Shift Differential ($1.75 after 3pm $1.25 on weekends)

Responsibilities

1. Support the deferral notification and counselling of donors with abnormal or unexpected test results.

2. Educate donors regarding risk behaviors precautions and possible future implications to health providing appropriate community referrals to donors.

3. Identify where donor information gathered during counseling sessions requires follow-up (such as identifying suspect products and retrieval upgrading Deceased Donor Registration or notifying outside agencies of infectious disease risk).

4. Coordinate donor participation in research or follow-up studies by scheduling follow-up testing and upgrade deferral status as a result of additional follow-up test results.

5. Complete donor case files and ensure actions have been taken as required.

6. May investigate and gather supporting documentation for donor reentry and reinstatement including notifying donors of changes to such statuses.

7. Perform recipient tracing (look back) activities.

Scope

Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems. Represents the Red Cross in interactions with blood donors and the public regarding transmissible diseases.

Qualifications

Education: Bachelors degree in health science quality assurance or a related field required.

Experience: 1 year of related hospital laboratory infectious disease or sexually transmitted disease clinic setting experience preferred or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Ability to work on a team. Specific training in health education infectious disease counseling patient education or equivalent is required. Familiarity with medical terminology required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required.

Travel: N/A

***Bilingual Preferred***

*Combination of candidates education and general experience satisfies requirements so long as the total years equate to descriptions minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements

The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer and applicable software for sustained periods of time.

BENEFITS FOR YOU:

We take care of you while you take care of others. As a mission-based organization we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks you have amazing possibilities at the American Red Cross to advance the learn.

• Medical Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 15 days a year; based on FLSA status and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to a 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short Long Term

• Service Awards and recognition

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified.

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

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