Virtual Assistant
Virtual Assistant
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Job Description
Job Description: Virtual Assistant
Company Overview
Madrid Insurance Services Inc. is a privately owned independent insurance agency based. They specialize in providing a wide range of personal and commercial insurance products with a particular focus on auto home and commercial trucking coverage. Known for their personalized service and competitive rates Madrid Insurance Services collaborates with over 40 insurance carriers to offer clients the best possible coverage options. Customer reviews highlight the agencys responsiveness and dedication to finding optimal insurance solutions.
Job Details
- Job Title: Virtual Assistant
- Job Type: Full-time
- Location: Remote
- Salary: Hourly
Job Responsibilities
- Provide administrative support to the team including scheduling appointments managing calendars and organizing meetings.
- Assist with customer inquiries via phone email and chat ensuring high-quality customer service is maintained.
- Manage and maintain client databases ensuring accuracy and confidentiality of.
- Prepare reports and documentation as requested by management.
- Support marketing efforts by managing social media accounts and assisting in the creation of promotional materials.
- Coordinate with insurance carriers to facilitate policy related queries and back-end support.
- Perform other duties as assigned to support the agency s operations and goals.
Essential Qualifications
- High School Diploma or equivalent.
- Proficient in Microsoft Office Suite (Word Excel PowerPoint) and familiar with basic office equipment.
- Excellent communication skills both written and verbal.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Ability to maintain a high level of confidentiality and professionalism.
Desired Experience
- Previous experience in a virtual assistant role or related administrative position is preferred.
- Experience in the insurance industry is a plus but not mandatory.
- Familiarity with customer relationship management (CRM) software is desirable.
Salary & Benefits
- Opportunity for growth and advancement within the company.
- A supportive and friendly work environment.
- Access to training and development resources.
Employment Type
Full Time
