UC4/AE Technical Architect
UC4/AE Technical Architect
Posted on :
05-07-2025
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1 Vacancy
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Job Description
UC4/AE Technical Architect
Please find the below JD :
Total experience: 12 years
UC4 Experience 10 Years
Mode of working WFO(5 days)
Shift : BKK or UK shift
UC4 Experience 10 Years
Mode of working WFO(5 days)
Shift : BKK or UK shift
Location: Chennai preferred
- We are seeking a skilled and experienced UC4/AE architect with 10 years of hands-on experience. The ideal candidate will have a strong understanding and hands-on experience of fundamental concepts in job scheduling and automation. The candidate will play a critical role in defining and managing process workflows integrating SAP systems configuring process servers and queues and ensuring seamless job configuration workflow installation of servers and monitoring of tasks.
Responsibilities:
- Strong understanding of AE architecture and handling of customer requests
- Act as a SPOC for the customer technical team
- Good experience in preparing design documentation and providing inputs on best practices
- Willing to learn the RMJ platform and transition to RMJ technology in the next 3 -6 months
- Design develop and manage job definitions workflows and install agents in UC4/AE to meet operational and business requirements.
- Strong experience in writing AE scripting and debugging the script
- Integrate SAP systems with UC4/AE to enable efficient and automated workflows.
- Support and complete Job change requests and Incident tickets for the AE team.
- JAS Assisted-Track SCTASK
- JAS Fast-Track SCTASK troubleshooting and inquiry.
- Non-JAS Job Change request SCTASK from ServiceNow
- Perform QA review and endorsement and JSF Transport
- Monitor and correspond JAS Admin Email mailbox.
- Support customer inquiries through other channels e.g. email chat call and etc.
- Troubleshooting and investigation on Job and AE objects upon customer requests
- Other AE Objects change requests that need a manual workaround agreed solution from ExxonMobil teams.
- Hand over urgent requests between shifts if needed.
- Escalate enhancement requests and special job/ AE object change requests that cannot be fulfilled by the JAS tool to the client team for special instruction and decision making on the solution
- Fulfill job/ AE objects configuration and transport for special change requests designated by the client team.
- Create and maintain schedules calendars and time-based triggers to enable seamless job execution.
- Monitor the system environment for performance reliability and errors ensuring proactive identification and resolution of issues.
- Troubleshoot job failures and provide root cause analysis to prevent future occurrences.
- Document processes configurations and best practices to support system maintenance and knowledge sharing.
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
- Collaborate with cross-functional teams to gather requirements and deliver customized solutions that align with business goals.
- Document processes code and best practices for system maintenance and knowledge sharing.
Employment Type
Full Time
Key Skills
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