Reservation Support Specialist | Fully Remote
Reservation Support Specialist | Fully Remote
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Job Description
This is a remote position.
About Us:
Why Knot Travel is a full-service travel agency that specializes in designing personalized vacation packages group travel experiences and destination celebrations. Our mission is to provide stress-free expert-level travel support that allows clients to focus on making memories while we handle the details.
Job Overview:
We are seeking a highly organized and service-driven Reservation Support Specialist to assist with managing travel bookings and client reservations. This remote position supports our travel advisors and clients by confirming trip details handling changes and maintaining accurate travel records. The ideal candidate is detail-oriented tech-savvy and enjoys supporting seamless travel experiences.
Key Responsibilities:
Review confirm and manage client travel reservations across various platforms
Communicate booking details changes and updates to clients in a timely manner
Assist with processing modifications cancellations and special requests
Coordinate with suppliers and travel partners to ensure reservation accuracy
Monitor payment deadlines travel documentation requirements and itinerary confirmations
Maintain organized records of all client interactions and reservation updates
Escalate urgent or complex booking issues as needed
Requirements:
Previous experience in travel hospitality or customer service is preferred
Strong attention to detail and problem-solving abilities
Excellent written and verbal communication skills
Basic computer proficiency and ability to work with booking software or CRM systems
Ability to manage multiple tasks in a fast-paced remote work environment
Must be 18 years or older with a reliable internet connection and personal computer
Benefits:
Remote work with flexible scheduling
Access to exclusive travel rates and discounts
Supportive and collaborative team culture
Opportunities to grow within the travel coordination field
Exposure to a variety of destinations and travel planning tools
How to Apply:
Submit your application through the provided link
Remote, Scheduling, Self Motivated, Energetic, Customer-oriented, Work from home, Planning, Coordinator, Flexibility, Event, Hotels, Reservations, Travel Agent
Employment Type
Full Time
