Pre Sales Expert
Pre Sales Expert
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Job Description
Tech Mastery. Trusted Solutions. Future-Ready Results.
Our client Altanora is a trusted North American IT solutions provider specializing in Virtual Desktop Infrastructure (VDI) Endpoint Management and Cloud Services. Established in 2006 they ve built a reputation for delivering secure scalable and innovative technology solutions backed by industry-leading certifications and strategic partnerships with Citrix Microsoft VMware and Cisco. As a Citrix Platinum Partner their expert team is committed to helping businesses thrive through smart future-ready IT strategies grounded in integrity transparency and collaboration.
Job Description
As a Technical Pre-Sales Consultant you ll lead solution design support client discovery and demo sessions and ensure each proposal aligns with both client goals and internal capabilities. You ll bridge teams validate offerings and drive the creation of scalable cloud-powered IT service solutions.
Job Overview
Shift: Monday to Friday 08:00 AM - 05:00 PM EST
Work setup: Work from home / Remote
- Solution Design: Work with clients and the sales team to understand business and technical requirements; design appropriate managed service solutions across cloud network end-user and security environments.
- Client Engagement: Join discovery calls deliver technical presentations and lead product demos; build credibility by speaking the client s language and presenting the company s value proposition effectively.
- Proposal Development: Prepare RFP responses proposals statements of work (SOW) and service descriptions in collaboration with cross-functional teams to support solution accuracy and clarity.
- Internal Coordination: Bridge communication between sales technical teams and operations; ensure alignment solution feasibility and delivery capacity for every engagement.
- Technical Validation: Vet and validate all solution components licensing architecture and service scope; confirm technical accuracy and profitability prior to approval.
- Sales Enablement: Develop and maintain pre-sales documentation templates pricing models and sales tools to enhance consistency and efficiency across the sales cycle.
- CAB Process: Participate in internal Change Advisory Board (CAB) proposal reviews; assess risk compliance and strategic fit to ensure high-quality solution delivery.
Requirements
The Qualifications We Seek
- 2-3 years in a Pre-Sales Solutions Consultant or similar role in the MSP or IT services industry
- Strong understanding of core MSP offerings: managed infrastructure cybersecurity cloud virtualization helpdesk and backup/DR
- Ability to gather client requirements and translate them into scalable profitable solutions
- Experience working with PSA tools (like HaloPSA) and quoting platforms
- Excellent presentation communication and documentation skills
- Comfortable working cross-functionally with Sales Ops and Finance
- Bilingual (French/English) is a strong asset for client engagement in Quebec and across Canada
Benefits
Exciting Perks Await!
- 5 days work week
- Work from home arrangement
- Indefinite term type contract
- 20 vacation days in total (5 extra leaves convertible to cash)
- Prepaid medicine
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogot and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities competitive compensation and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of over 10000 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
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The Qualifications We Seek 2-3 years in a Pre-Sales, Solutions Consultant, or similar role in the MSP or IT services industry Strong understanding of core MSP offerings: managed infrastructure, cybersecurity, cloud, virtualization, helpdesk, and backup/DR Ability to gather client requirements and translate them into scalable, profitable solutions Experience working with PSA tools (like HaloPSA) and quoting platforms Excellent presentation, communication, and documentation skills Comfortable working cross-functionally with Sales, Ops, and Finance Bilingual (French/English) is a strong asset for client engagement in Quebec and across Canada
Employment Type
Full Time
