Senior Technical Program Manager II
Senior Technical Program Manager II
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1 Vacancy
Job Description
Your Career
We are seeking a highly motivated and experienced Senior Program Manager to drive operational excellence strategic reporting and process innovation within our technical solutions organizations. This pivotal role will be responsible for developing and managing reporting mechanisms streamlining critical business processes and leveraging data analytics to provide actionable insights. The ideal candidate will be a proactive problem-solver adept at cross-functional collaboration and passionate about enhancing efficiency and visibility across teams. You will play a key role in ensuring our teams are equipped with the data processes and tools they need to succeed including championing the integration of AI to boost productivity.
Your Impact
Reporting & Analytics:
Design implement and manage comprehensive reports to track key performance indicators (KPIs) across sales technical validation and customer engagement. This includes visibility into deal impact account health and the effectiveness of technical workshops and demand gen activities.
Develop and maintain dashboards and visualizations that provide clear insights into pipeline technical health customer base analytics (e.g. refresh cycles product adoption) and escalation trends for top accounts.
Conduct deep-dive data analysis to identify historical trends uncover opportunities and provide data-driven recommendations to technical solutions leadership.
Process Creation Improvement & Management:
Lead the development documentation and continuous improvement of key business processes including template management for run the business and KPI inspection activities.
Establish and manage efficient systems for information sharing and collaboration such as standardized Google Drive structures with clear permissions and targeted distribution lists (regional functional etc.).
Identify bottlenecks and inefficiencies in current workflows and implement solutions to optimize for clarity speed and effectiveness with the goal of giving the technical solutions team more time for selling and post sales management.
Act as an enabler and owner for integrating AI tools and best practices into team workflows focusing on creating efficiencies and boosting productivity.
Qualifications :
Your Experience
Bachelors degree in Business Administration Computer Science Information Systems or a related field.
5-7 years of experience in program management project management sales operations or a similar analytical and process-oriented role.
Proven track record of developing and implementing successful reporting systems and dashboards (e.g. using Salesforce Tableau Clari etc.).
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
Demonstrated experience in process mapping process improvement methodologies (e.g. Lean Six Sigma) and change management.
Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.
Exceptional communication presentation and interpersonal skills with the ability to influence and collaborate effectively with stakeholders at all levels.
Proficiency in G Suite (Google Drive Docs Sheets Slides) and CRM systems (e.g. Salesforce).
Additional Information :
The Team
NAM Technical Solutions Organization
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $142000/YR- 208000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
