Support Services Intern
Support Services Intern
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USD 16 - 18
1 Vacancy
Job Description
Job Summary
The Support Services Intern will gain hands-on experience by assisting with a variety of administrative and operational tasks that support the day-to-day functions of the Shared Services department. Under the guidance of the Division Manager and experienced team members the intern will learn and contribute to processes essential to EMSMCs business operations.
Major Responsibilities/Activities
- Assist with sorting and distributing incoming mail and faxes to appropriate departments.
- Support the logging and processing of patient care reports.
- Help assemble insurance claim packets by gathering necessary documentation.
- Prepare outgoing mail including labeling enveloping and metering.
- Scan documents into the imaging system for digital recordkeeping.
- Assist in preparing and sending Hospital Face Sheet requests.
- Learn and support payment auditing and cash batch tallying processes.
- Assist with retrieving patient demographic information from designated systems.
- Provide basic support at the front desk as needed.
- Help process and log Survey Letters for upload to InfoSend.
- Support the team with organizing legal records requests.
- Assist with electronic billing tasks including logging and tracking batch confirmations.
- Follow all EMSMC policies and procedures.
- Perform other duties as assigned.
Required Education Skills & Experience
- Currently enrolled in a high school GED or college program.
- Interest in healthcare operations administration or a related field.
- Basic familiarity with Microsoft Office tools (Word Excel Outlook).
- Proficiency in English is necessary for job-related communication including understanding policies writing correspondence and engaging with colleagues or clients.
Preferred Education Skills & Experience
- Strong organizational skills and attention to detail.
- Willingness to learn new systems and processes.
- Ability to manage time effectively in a professional setting.
- Positive attitude and a desire to contribute to team success.
Working Environment
- The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
- Noise levels in the office are typically moderate and consistent with a standard office setting.
- For employees approved to work in a hybrid or remote setting a quiet private workspace free from significant distractions is required to ensure productivity during work hours.
- A reliable internet connection is required for hybrid/remote work. EMSMC will provide necessary equipment including a computer monitor keyboard mouse and headset.
Physical Requirements
- Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
- Communication: frequent and prolonged periods of speaking listening reading and writing.
- Fine motor skills: frequent use of hands for typing and operating a computer mouse.
- Movement: occasional walking and climbing of stairs; limited bending kneeling lifting and carrying of office-related items.
This internship offers exposure to real-world administrative functions in a supportive learning environment. Reasonable accommodation will be provided for individuals with disabilities as required. To request accommodations please contact HR at
Required Experience:
Intern
Employment Type
Intern
