Case Manager
Case Manager
Posted on :
27-06-2025
Employer Active
1 Vacancy
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Job Description
Why work with YWCA Seattle King Snohomish
YWCA SKS is the regions largest non-profit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.
Were women and BIPOC-led family-centered and supportive of employees. As a full-time YWCA employee (30 hours) youll enjoy a benefits package including medical insurance generous vacation holiday sick leave plans and an outstanding retirement your passion for racial equity and social justice to work apply today!
What Youll Do
The Case Manager provides trauma-informed non-medical case management and psychosocial support to individuals living with HIV. Support may include advocacy health education resource navigation care coordination and emotional support grounded in harm reduction racial equity and person-centered care. This role supports clients in navigating complex systems (e.g. healthcare housing social services) identifying personal goals accessing resources and building community.
This hybrid position offers flexibility based on a candidates background and experience. Case Managers are trained service providers who deliver client-centered support and are not required to have an HIV diagnosis. Peer Advocates by contrast are individuals with lived experience of HIV and are strongly preferred for their capacity to offer mentorship model empowerment and
build trust through shared experience.
Both roles are essential in reducing isolation strengthening engagement in care and promoting wellness across a diverse HIV-positive community.
Expectations of your role:
- Direct Client Support
- Provide strengths-based culturally responsive support to BABES members through one-on-one sessions phone calls and community-based meetings
- Conduct intake and needs assessments; create and monitor individualized service plans or peer support goals
- Assist clients in accessing medical care transportation housing food benefits and psychosocial support
- Act as an appointment partner when needed to help clients navigate medical and social service systems
- Provide HIV-related education resource referrals and emotional support
- Model self-empowerment healing-centered engagement and support participants in establishing and maintaining healthy boundaries
- Documentation and Coordination
- Track client engagement and services using systems such as Provide SmartSheet and other internal tools
- Maintain client confidentiality in accordance with HIPAA and YWCA policies
- Support compliance with funder documentation including eligibility renewals and case notes
- Participate in case conferencing and internal team communication
- Community Building and Outreach
- Facilitate or support member events support groups and outreach activities
- Build relationships with partner providers and referral agencies
- Represent BABES Network at community events educational sessions and external meetings
- Professionalism and Peer Leadership
- Mentor and uplift program participants drawing from either professional training or lived experience to foster trust resilience and growth
- Participate in ongoing trainings to strengthen knowledge in areas such as HIV care trauma-informed practices de-escalation peer support and community-based service delivery
Must haves to be successful:
- BA in social services preferred equivalent experience considered.
- Min. 3 years related experience working with persons with disabilities specifically in the mental health and/or chemical dependency field.
- Knowledge of the Section 8 program and housing resources in King County and Snohomish County Landlord/Tenant Laws and Fair Housing in housing homeless people with barriers isrequired.
- Knowledgeor experience working in housing and urban development (HUD)regulations.
- CaseManagement experience aplus.
- Mustbe able to travel independently between multiple work sites within a day.
Physical Requirements
- The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role.
- Frequently uses speech hearing and vision to communicate with clients staff and community partners
- Frequently uses hands and wrists for typing data entry and handling materials or supplies
- Frequently sits for extended periods during desk work meetings and virtual sessions
- Occasionally moves items up to 20 pounds
- Regular local travel required for community events outreach or off-site meetings
- Indoor office and community-based environments
- All positions at YWCA Seattle King Snohomish are exposed to clients who have experienced trauma including but not limited to: violence homelessness systemic discrimination and financial hardship. As a result staff may be at risk of secondary trauma. Employees are encouraged to practice self-care and seek support as needed.
$1 - $1 an hour
Hourly Rate: $26.50
Hours: 40 hours per week
Excellent benefits package including medical insurance retirement plan plus generous vacation holiday and sick leave plans
At the time of hire employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment employees are eligible to participate in the YWCA Retirement Fund
#YWCAWORKS
#LI-Hybrid
#LI-LP1
YWCA encourages applicants with a variety of experiences to apply!
At YWCA we recognize that lived expertise is a powerful asset. This refers to the insights knowledge and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants develop culturally responsive programs and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms including but not limited to racial trauma domestic violence sexual violence homelessness unemployment and financial hardship. As a result employees are at risk of secondary encourage employees to seek support inside and outside the workplace and maintain self-care routines.
Equal Opportunity Employment
YWCA Seattle King Snohomishis an Equal Opportunity read more about this view theEEO is the LawPoster and thisEEO is the Law Poster Supplement.
For more information
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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