Night Auditor
Night Auditor
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Job Description
A bit about us
Trek is an awesome place to work with amazing benefits for all employees. We build only products we love provide incredible hospitality to our customers and change the world by getting more people on bikes. When youre on our team youre taken care of encouraged to learn and grow and given lots of opportunities to do so. Give us your best and well give it right back. Sound pretty sweet Then come join us!
Job Location
Mansion Hill InnJob Description
The Mansion
The Mansion Hill Inn invites all hospitality enthusiasts to join us in bringing to life a heartfelt vision of in the heart of downtown Madison the Mansion combines boutique lodging with historicgrandeur to offer guests an unforgettable getaway our award-winning operation is a diverse team of colleagues cocreating our legacy of authentic hospitality. Weserve guests through acts of creative collaboration deeply rooted in care for one another for our guests and for our community.
The role
Our night auditors undertake the Mansions front desk operations overnight. They tend to guests and setup the next days operations for success. Night auditors delight in the Mansions quiet ambience overnight and enjoy working at their own pace with a considerable amount of autonomy. As a night auditor you would be responsible for overseeing the following tasks.
- Handling overnight guest needs
- Balancing transactions
- Rolling the date on our hospitality software systems
- Maintaining reservation records
- Conducting security checks
- Preparing shift reports
- Resetting common areas
- Preparing coffee
- Communicating with morning staff
- Providing active service throughout shift (this will include lifting objects up to 25 pounds)
- Providing valet services for guests departing before 6 am
The strengths
These are the qualities of a night auditor that position them for success in their role.
- Independent work ethic allows them to work with minimal supervision overnight.
- Creative problem-solving allows issues to be promptly troubleshooted or passed onto the proper resources.
- Compassion promotes authentic hospitality.
- Excellent communication is the foundation of completing all other tasks in our operation successfully.
- Attention to detail helps maintain the Mansion in impeccable condition.
- Leadership within the role ensures that everyone assumes responsibility for their tasks and promotes fair distribution of work among the team.
- Adaptability ensures that changing needs are met.
- Curiosity promotes openness to hearing new ideas and receiving constructive feedback.
- Interpersonal charity allows misunderstandings to be resolved with ease and goodwill leading to safe and positive relations among team members.
- Radical empathy ensures that all guests are treated with the same standards of affinity and respect.
The benefits
The perks of joining the MHI team are manifold. Our approach to service is mirrored in the safe inviting and fun environment we foster in the workplace. We care about the well-being of everyone on our team and through our parent company Trek we offer comprehensive health benefits to our employees and their loved ones. We also pride ourselves in supporting employee growth to the best of our capacity!
- Be part of an open inviting and inviting work environment.
- Rest and relax with a free nights stay at the inn. We love giving everyone on our team the full MHI experience!
- Protect your physical and mental health with our comprehensive healthcare options.
- Take the day off with paid sick and vacation time
- Prepare for the future with our 401k contribution match
- Share ownership at Trek with our Employee Stock Ownership Plan.
- Invest in your education with reimbursement of up to $15000 in tuition for undergraduate and masters programs.
- Enjoy discounts on MHI lodging and all Trek Bicycle products.
The schedule
We are currently seeking full-time night auditors Thursday through Wednesday from 11pm-7am. Shifts are 7 days on and 7 days off.
Trek Benefits:
Flexible and fun company culture
Competitive health care
PPO & HDHP medical plan options Dental insurance Vision insurance
Flexible Spending Accounts (FSA)
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100% pay
Flexible holiday schedule 10 company holidays
Tuition Reimbursement up to $15000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts
We are an Equal Employment Opportunity (EEO) Employer. Trek strictly prohibits discrimination on the basis of race color creed religion gender gender identity pregnancy marital status partnership status sexual orientation age national origin veteran or military status disability medical condition genetic information or any other characteristic prohibited by federal state and/or local laws. This policy applies to all aspects of employment including hiring promotion demotion compensation training working conditions transfer job assignments benefits layoff and termination.
We are an E-Verify employer.
For more information please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English Spanish
Employment Type
Full-Time
