drjobs Team Leader, Security Operations

Team Leader, Security Operations

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1 Vacancy
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Job Location drjobs

Callaghan - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Shape a new role and be a vital part of a close-knit security management team.
  • Help design how security operations are delivered in a growing university environment.
  • Opportunities to contribute ideas lead initiatives and enhance your leadership skills.

Join a vibrant forward-thinking university where community safety wellbeing and customer-focused services are at the forefront of operations. As part of our Security Management Team youll help shape a secure environment across a diverse university footprint including new accommodation precincts as well as a new Campus on the Central Coast.

The Role

We are seeking a proactive and experienced Leader of Security Operations to oversee the day-to-day security operations across the universitys Callaghan Ourimbah Central Coast Newcastle City and remote campuses. This is a newly created role to meet the demands of our expanding campus network and 24/7 operations.

Reporting to the Senior Manager Campus Security you will lead the operational delivery of all security services and systems manage contracted security teams and act as a key escalation point for emergencies and critical incidents. Youll also step into the role of Chief Warden in the Senior Managers absence and play a crucial role in refining and evolving our customer-centric security model.

Key Responsibilities

  • Manage daily operations of 24/7 contracted security services across multiple campuses.
  • Lead a large contracted team of security professionals.
  • Coordinate emergency response and critical incident management.
  • Oversee and improve operational procedures policy implementation and compliance.
  • Liaise with external stakeholders including local and federal authorities / groups and emergency services.
  • Conduct review and implement initiatives identified through security risk assessments and audits.
  • Deliver a high-level customer service approach and promote a culture of safety and security across the organisation.
  • Support budget oversight and contractor performance evaluation.
  • Contribute ideas and initiatives to improve Campus Security service delivery initiatives.

This role requires participation in a rotating after hours on-call roster responsibilities

This continuing position is full time at a HEW 8 Higher Education Level located at Callaghan will be required to work from other campuses at the direction of the Senior Manager Campus Security and more broadly the University.

About you

You are an experienced security professional who thrives under pressure and is confident leading diverse teams in complex environments. Youre motivated to build relationships drive continuous improvement and contribute to a high-performing customer-focused team.

Youll have:

  • Significant experience in security operations ideally in a large complex university setting.
  • Proven ability to manage and supervise contract teams and large-scale operations.
  • Strong knowledge of security systems emergency response and security risk management.
  • Experience handling emergencies and critical incidents.
  • Excellent communication and stakeholder engagement skills.
  • A customer service mindset and collaborative approach.
  • Flexibility to work on a rotating roster and be on-call for after-hours escalation.
  • A current NSW Class 2A Security Licence.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence equity engagement and sustainability the University of Newcastles Looking Ahead Strategic Plan 2020-2025 outlines the Universitys commitment to delivering an exceptional student experience and serving our communities.

For more information click here Our Uni.

What we offer

In addition to working for a university that is breaking boundaries discovering new ways of thinking and cementing a place as a global leader we offer a range of benefits to our employees to ensure you balance your commitments stay healthy and work effectively.

These include:

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the Universitys please click Apply to reach the Universitys website where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

  1. Qualifications and or extensive experience and management expertise; or an equivalent combination of relevant experience and/education/training.
  2. Possess strong management skills excellent communication and interpersonal skills with demonstrated capability to work under pressure in a complex organisation.
  3. In-depth knowledge of security protocols and security risk management and experience managing security contractor performance.
  4. Demonstrated extensive experience in developing and maintaining excellent customer relationships.
  5. Highly developed analytical skills with attention to detail and a proven ability to develop creative solutions to complex problems.
  6. Proven experience in addressing emergencies and critical incidents with a highly organised and methodical approach and attention to detail use of initiative.
  7. Possess a current unrestricted Class C NSW drivers licence and Class 2A Security licence.
  8. Demonstrated ability to strengthen and integrate Equity and Diversity Health and Safety WHS principles and the capacity to implement relevant plans and policies.

DESIRABLE CRITERIA

  1. Previous experience working with a large Security team within a complex multicampus university environment.

To ensure that your application receives full consideration its important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

For specific position enquiries please contact Jamie Daniluck Senior Manager Securityor via email

Having Difficulties Please reach out to us:

Closing date: Sunday 13th July 2025 11:59pm AEST

We are excited to beLooking Aheadwith you


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Employment Type

Full-Time

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